
Google Customer Reviews
Fernando Mateo
Nov 1, 2025
Rating:
“1 star
MINI of Fort Lauderdale tried to change the agreed price at the last minute. I was given a firm number on October 31, 2025. When I came back November 1 ready to pay in full, they added about $4,000 in surprise charges, including “protection” packages I never asked for and a $1,000 delivery fee that was never discussed. I wasted hours and spent over $100 on Uber because of this. My salesperson was Vasilii Solovev. I own two MINIs and several BMWs, and I have never seen anything this dishonest. I would not recommend this dealership to anyone.”
Eduardo
Oct 7, 2025
Rating:
“I bought two cars already from this dealer and I am in the process of buying another one.
Lino for BMW and Vasilii for MINI are great to work with. Friendly and professional and helped me to make a good decision without feeling pushed at any time. Highly recommend them. They made what is usually a stressful process a breeze”
Carol Kane
Oct 1, 2025
Rating:
“Had my first oil change last week. Service tech was very nice, carwash good, but I had asked to please check my tire pressures.
After picking up my car, my tire pressure had no change at all. Overfilled in back and low in front as was the case before my service appt.
Had to go fill my front tires myself.
Also no video call after service from the mechanic as was my previous experience at another dealership. This is my 4th mini. Needless to say, my expectations were not met.
I emailed the service manager and also did my post service survey.
It has been a week and no follow up!
I dont plan to go back to this dealership again.”
Maria Soto
Sep 18, 2025
Rating:
“Although they didn't have a mechanic available on a Saturday that could determine what was wrong with my Hybrid Mini (after towing it to the service department), the Service Rep (John) was extremely cordial and understanding of my situation, secured a loaner for me and did everything possible to get my car fixed in 3 days. Thanks for the excellent customer service John!”
Alex Ramos
Oct 28, 2024
Rating:
“The type of experience that you will never forget. A day of just driving around the city and you do a quick stop to just look around at some cars just for fun and you go back home driving a brand new model.
Amazing team work. Marcos was extremely helpful during ALL the process of the purchase.
He took the moment to walk around the showroom, until I found the car that got my attention and met my expectations.
Talking about numbers and going thru the process of finance was fast and easy.
Excellent team work, thank you Marcos, Chris from the finance department and staff for the assistance and help on getting my new Mini 👍🏼”