Gunther Kia

“Honestly this place has the best customer service in the service area. My advisor is Nestor, he kindly explained everything to me with patience and made everything clear. Complementary coffee and snacks is great and the facility is very clean. Kia of Hollywood should really consider sending their staffs here for training. I will be continuing to visit here for my 2016 kia sorento. I’d recommend this place to anyone who’s interested in buying a car as well, Kyle or Jerry are both super great and knowledgeable about their inventory.”

“My recent visit to Gunther Service Center started off a little rocky, but WOW — my service advisor, Janii, and the manager, Fernando, completely turned things around! Even though my car had to stay in the shop for a week while parts were ordered, Janii made the entire experience absolutely seamless. He checked in with me every single day with updates, kept me fully in the loop, and even set me up with a complimentary rental so I wasn’t stranded. Their dedication, communication, and genuine care truly exceeded my expectations. I’m incredibly grateful for how they handled everything — they definitely earned a loyal customer!”

“Our experience at this dealership was truly exceptional. Fernando, the service manager, was incredibly gracious and kind while helping my daughter and her family with a difficult situation involving their non-repairable vehicle. His compassion alone made them decide to see if the sales department could help them get into a new vehicle. That’s when we met Brian. He was just as compassionate and understanding as Fernando. He found them the perfect vehicle that they absolutely loved, and with Rob’s help, they were approved with a reasonable down payment and monthly payments. Rob and Brian were truly a Godsend throughout the entire process. Because of how wonderfully they treated my daughter and her family, my husband and I decided to turn in our own car and purchase through Brian and Rob as well. Once again, Brian found the SUV of my dreams, and Rob made the deal happen with a low-down payment and great monthly payments. I also want to give credit to Christian, the manager. He leads an amazing team and is professional, kind, and welcoming. Thank you, Kia Team, for being a diamond among car dealerships. You’ve earned our trust, loyalty, and appreciation.”

“I had an outstanding experience purchasing a Kia Sportage from this dealer. From start to finish, the process was smooth, transparent, and stress-free. The sales associate, Pedro Guillermo Martinez, who helped me in the process, was incredibly knowledgeable, patient, and upfront about every detail, which gave me complete confidence in my decision. What really stood out was the excellent communication and professionalism. He was very kind to my family, and he answered all my questions without pressure, provided a thorough vehicle history, and even helped to get an excellent deal. I truly appreciate the honesty and integrity shown throughout the entire transaction. If you're looking for a trustworthy, I highly recommend Pedro Guillermo Martinez. I’ll definitely be back for my next vehicle!”

““Exceptional Service That Put My Family First” My recent experience working with Jordan (JJ) at Kia was nothing short of outstanding. From the moment we arrived, JJ treated us with genuine warmth and professionalism. What truly impressed me was the way he gave my children the same level of attention and respect that he gave me. The funny and interesting twist to this story is that my kids were the real decision-makers — I needed them to feel just as excited and confident about our new SUV as I did. JJ understood that perfectly. He took the time to engage with them, answer their questions, and make the entire experience fun and memorable for all of us. JJ’s patience, product knowledge, and dedication to customer satisfaction turned what could have been a stressful process into something special. He didn’t just sell a vehicle — he created a positive family experience that we’ll remember for years. I highly recommend JJ to anyone who values not just great service, but an experience built on respect, care, and true professionalism. He is a true asset to the Kia brand.”