
Google Customer Reviews
Karen Drullard
Feb 18, 2026
Rating:
āHi we came into this dealership and right away Leighton Wilson was so attentive and gave us a warm welcome! We were looking a specific vehicle they had in their dealership and he made it so easy to test drive the car and the entire process went smoothly. He has a great personality and great customer service ! Will highly recommend him and this dealership!ā
Rachel Gonzalez
Feb 14, 2026
Rating:
āI had a great experience working with Chris and Ricky at Balise Hyundai of Fairfield. Ricky was very friendly in welcoming us. Chris was calm and helpful throughout the entire process. Chris came off as an honest person and was very helpful. I felt comfortable purchasing my car from him. The prices at Balise were fair as well.ā
Usman Ali
Jan 2, 2026
Rating:
āWhat a complete waste of time.
Balise Hyundai of Fairfield seriously needs to explain how math works.
Their website advertised a 2018 Toyota Camry BASE model for $13,377. Sounds reasonable, right? Thatās why I went in. I took the car for a test drive, had long conversations, and spent almost 2 HOURS there.
Then comes the punchline š we are giving you a new battery (the car is not cranking up)
After all that, the salesperson casually says the cash price is $19,995.
Yes.
A 2018 Camry base model with ~86,000 miles for TWENTY THOUSAND DOLLARS.
When I showed him the website price of $13,377, he straight-up denied it like it never existed. Then suddenly the story changed to a āretail priceā of $14,777, and somehow ā magically ⨠ā fees appeared out of nowhere and boom š„ total is $19,995.
Thatās a $6,600 jump after wasting my time. If this isnāt bait-and-switch, I donāt know what is.
Let me repeat:
š Base model
š 2018
š 86,000 miles
š $19,995
Absolutely laughable. I walked in trusting this dealership and walked out feeling misled and frustrated. If you value honesty, transparency, or your time ā stay far away.
I would never trust this dealer again.ā
Marie Tillson
Nov 25, 2025
Rating:
āI bought a Hyundai Tuscon at Balise Hyundai of Fairfield and my experience was much more than I anticipated. Going car shopping can be a "chore" but from the time we walked through the door the staff was friendly and professional!
Our salesman was Owais Deura and he made the process fun and enjoyable. Listened to all our questions, had a great attitude and knowledge of the vehicle. If you need anything he is willing to find it / get it / do it. We wanted a different color then what was on lot and he went out and found it for us within a few hours. Fun and easy along with a great deal!ā
Jacqueline Greenwood
Sep 17, 2025
Rating:
āI recently purchased a 2026 Hyundai Palisade Calligraphy and had an absolutely outstanding experience with the entire team at Balise Hyundai of Fairfield. From start to finish, everyone was incredibly accommodating and professional.
Grandell Thompson, my salesperson, was absolutely wonderful. He was patient, thorough, and went out of his way to make sure I was comfortable with the vehicle. He even let me drive it home so my 90-year-old mother could ensure she could get in and out easilyātalk about going the extra mile!
I initially started working with Ricardo, who was also helpful even though the used vehicle I was looking at wasnāt available. Randall stepped in to help me find a perfect new one that I absolutely love.
Darius, the finance manager, made all the paperwork a breeze and was kind and friendly throughout the process. And a special shout-out to Tim, who gave me a detailed walkthrough of all the carās features and buttonsāhe was exceptional and made sure I felt confident with everything before I left.
Overall, Balise Hyundai of Fairfield provided an experience that was better than I ever expected. Highly recommend them!ā