Ourisman Fairfax Toyota

“Phong was the best, he helped me through the whole process and showed care. Love my new camry! Update** New car had a few issues but Rose was able to help make the trade in process smooth and satisfactory. Thank you Rose and Phong!”

“Traveled over 3 hours to buy my vehicle here and I don’t regret a thing! Wonderful buying experience at Ourisman! Tony was excellent to work with and did an outstanding job of answering all my questions and providing information to me before I even arrived to test drive the vehicle. Once onsite he took great care of everything and made sure the vehicle was perfect. The buying process was smooth, no high pressure tactics, friendly staff…10/10 highly recommend!”

“As a Vietnamese person living in the U.S., language barriers are always a challenge. However, I was very fortunate to meet Phong, a sales representative. With his enthusiasm and genuine understanding of his customers’ needs, he helped me choose and own the car I truly love. The process was smooth and efficient, and everything was handled quickly and professionally. I am very satisfied. Even though I had to drive two hours to pick up the car, I will definitely continue to support Phong and recommend him to my friends”

“Went to the dealership because they had a vehicle and had some questions. I was warmly welcomed. I spoke with Jaime Alvarado, Senior Sales and he was very knowledgeable , he was able to answer all my questions. Every staff member that I came across was very polite and friendly. If you are thinking about buying a vehicle or simply have questions regarding either the process or options available I highly recommend you stop by and speak with Jaime or any of the other friendly and knowledgeable associates.”

“I woke up Friday morning determined to buy a car to replace my 2011 Chevy Impala which had over 200K miles and significant power steering issues for weeks. I narrowed down my car search to 2 vehicles and started my morning in Woodbridge at a competing dealer. It was the usual dealership experience where the salesman was nice during the test drive but when it came time to negotiate the price they started getting a little intimidating and unfriendly. The price they offered me a on my Impala trade-in was so low it was nearly disrespectful so I told them I wanted to view the other vehicle I had in mind and asked for my keys and left. Upon arriving at Ourisman Toyota I was greeted by Salem Sadeq at my appointment time. I could not have asked for a better partner to work with me through this purchase process. I am a "leave no stone unturned" type of guy and Salem answered my many questions and I did not feel rushed at all. He was friendly and a good listener and the fact that he did not pressure me at all was a factor in me finalizing this car purchase. When we began negotiations on the car price, his manager, Brahim, came over and was polite as well. The first price they offered for my Impala trade-in was actually the final price I was offered at the competing dealer so I felt respected in the fact that they didnt give me a lowball offer. I asked for a little less than $500 off the sticker price and in less than 2 minutes Brahim countered with an offer right in the middle which I thought was fair and we agreed on the price. We wasted no time negotiating and I was thankful Brahim was considerate of my time and did not engage in any stereotypical car dealer strong-arm or guilt tactics. He was direct and to the point. From the time I walked in to the time I walked out was about 3.5 hours. I highly recommend asking for Salem and Brahim during your next car purchase!! I will absolutely be back within a year to look for a replacement vehicle for my wife. Thanks Ourisman!”