
Google Customer Reviews
Jesse
May 25, 2026
Rating:
“Absolute worst customer service. They never notify you when your vehicle's service is actually complete. To make matters worse, I called to schedule an appointment, only to arrive and find out they never even entered it into their system.
The tipping point, however, was the tire service plan. They push you hard to buy it, but when you actually need it, they refuse to help and tell you to drive to the next town over. Common sense dictates that you shouldn't be driving on a punctured tire just to get a service you already paid for. Save yourself the headache and avoid this location entirely—go to the Santa Ana Subaru retailer or a different dealership instead.”
Rebecca Stafford
May 17, 2026
Rating:
“The people at Ocean Subaru treated me very well. Isaiah was awesome! I got exactly what I wanted and at a good price. They donate to animal rescues also, so that is huge for me. 🥰 🐾💕🐾”
Rae Snyder
Apr 17, 2026
Rating:
“We met with Dave at Ocean Subaru after he called us that the car we wanted had been delivered. We were well taken care of in their lovely dealership. We recieved the Forester that we wanted at a fair price. It probably was the best experience we have had buying a car. We definitely are referring our friends to Ocean Subaru!”
Elizabeth Casillas
Mar 30, 2026
Rating:
“Thank you so much Jerry and Omar for have amazing customer service and really going above and beyond to help us get the vehicle we really wanted. So grateful and will absolutely continue to be part of the Subaru family forever!
Just last year, Omar helped us purchase a Subaru and my baby and I were in a very scary car accident and our vehicle was flipped over. Our Subaru truly and literally saved our lives. I will always be grateful that Omar had talked to us about how safe Subarus are just a year prior. Thank you Ocean Subaru for making us feel at home!! Forever grateful!”
Cristina Garcia
Jan 23, 2026
Rating:
“From start to finish, this was the easiest car-buying experience I’ve ever had. We called the dealership around afternoon, and by that same night we drove off with the car — that alone says a lot.
John was fantastic from the very first phone call: easy to talk to, straightforward, and completely transparent. There was no runaround, no back-and-forth, and no wasted time. He respected our time and got straight to the point while still being friendly and professional.
Hank in finance was just as impressive — thorough, efficient, and clear with every detail. The entire process was quick, smooth, and stress-free, which is rare when buying a car.
If you’re looking for a team that’s professional, honest, and truly makes the process easy, John and Hank are the people to work with. Highly recommend!
This is my second SUBII!”