Purvis Ford Inc

“We bought our car there & are happy. The reason for 2 stars is because we made a 9am appointment for an oil change. We waited on line for 20 minutes just to check in. We went out to eat, called & were told the car wouldn't be ready because they were busy. We went shopping & then called again & were told they're all going out to lunch & then they'll work on the car We didn't get the car back till 2:30pm. We'll never go there for anything again. We've gone to the Ford dealership in Richmond & we were in & out quickly. It's a further drive for us, but so worth it.”

“Purvis did an outstanding job with the repair of my F150. Completed the repair a full day ahead of the planned schedule. Karen Z with the Service Advisor Team was extremely professional and helpful during this process. Great customer experience, thank you Purvis!”

“I moved to Virginia in August. I didn’t know i needed a vehicle inspection sticker, until the Deputy told me😭. However, John and Danny in the Service Dept made the task feel like a mini trip to Disneyland🙌🏼 i was in and out before I finished a cup of coffee. I am extremely happy with the great service. Purvis is my go to spot for my truck from now on. Safe travels everyone.”

“Went in and asked for my previous sales person who sold me my 2022 Explorer ST. Purcel Draper. He put me in a new 2025 Explorer ST. Many new features with this model year vs. 2022. All for the better. Would not own any other model Explorer other than the ST. Nice power with the V6 engine. Service department is great at Purvis. Awesome service manager that will go the extra mile. Very nice gentlemen. Other service techs are knowledgeable and polite. Great overall experience at Purvis in Fredericksburg.”

“The staff were excellent. They answered my questions about the truck I was interested in and did not pressure me for a sale. They provided an out-the-door price and explained the items that comprised that final price. This made it easy for me to consider their offer. I highly recommend Purvis Ford and Mr. Drapper in particular.”