
Google Customer Reviews
Matt Williams
Aug 21, 2026
Rating:
“Had a positive experience with JDM. My daughter was able to purchase a nice truck from them, and they were reasonable about negotiating a fair price.”
Monica Chandler
Aug 7, 2026
Rating:
“Very disappointing experience. Cars were advertised on carguru.com and said specifically that the price quoted included all dealer fees excluding license/registration/taxes. Instead, when we went in, they quoted us a price $2,700 above the price on the website. They said they had additional fees. Maybe they made a mistake when they posted all 3 cars on the website, but if not, they're using deceptive tactics. We walked.”
Dante White
Jun 19, 2026
Rating:
“Came with my
Friend to check out a truck the salesman and the sales manager was excellent no sugar coating and great customer service. Checked the car out and no issue. Quick and precise process and got us out within 2hrs. If you need to truck even a daily or a sports car I highly recommend. Good quality, good cars, good service”
Vincent Gr
Dec 2, 2025
Rating:
“This is a fair and honest review.
On 11-4-25 I went to JDM Auto to view a 2011 Lincoln town car, 2LNBL8CV6BX753554, listed at $11,495. With only 92k miles, the photos of this car looked amazing, including their YouTube video. With their mission regarding customer satisfaction on mechanical quality of each vehicle they sell, I trusted the photos and their word during our phone call. When I first saw the vehicle in person, it initially looked great. However, once I got close, I realized this car has certainly been repainted, and not well. I am not implying that JDM auto did this, it looked like an old repair. Regardless, on both rear doors, where the chrome trim meets the door panel, the paint was bubbling. Leading me to believe there is rust on the door. (see picture) Rust was something I asked about on the phone. Also, on the top of the rear passenger door, there was heavy paint overspray. In fact, I found it in numerous locations once I looked harder. It is not hard to spot this, just look at the car. Clearly, whoever detailed the exterior did not notice or care. If you cared you would include photos of such in the listing or mention it in the description.
Now let’s move on to the interior. The passenger side carpet is soaked. I can look past this as this is a common failure in all Lincoln town cars, the factory seal fails and allows water in from rain or washing. But I also noted that the rear driver side window does not function. The driver side door lock button does not work, yet, unlock does work. Most likely a faulty driver side door module.
The negatives aside, the car drove and rode just fine. And yes, I understand this is an old car. Old cars will have their damages they may not be perfect. But that should be reflected in the price. I can understand that some of these issues may not be caught by dealers but by someone like me who is shopping for this model of car. When I brought up to Jasper that the Kelley Blue Book value of this car in “good” not “fair “condition at this model year and mileage, would be $9,400, he preceded to talk bad about the KBB. Which I can understand to an extent because this model of car is no longer made. To support this, I was fully ready to buy the car outright had it not had these issues. They know I drove from PA. That is a serious buyer. I believe when any salesperson speaks poorly of another company is just trying to persuade you and hide from something. He could have easily said well they do not make this car anymore and its been in high demand, they are bullet proof.
When I tried to negotiate on the price the first offer was $250 off for the wet floor, inoperable window and door lock. In the end, I did get them to take $500 off but I decided to walk away. If this car was 8k or 9k I might have bought it. But why this car was repainted, and poorly at that, concerned me as to what it was hiding.
If all you need is a mechanically sound car, this might be the dealer for you. If you want a dealer that runs their cars through a fine-tooth comb, then this dealer is not for you.
*update* 12-2-25 almost a month after my initial review. Car is still listed. Same price too! So much for a good price and demand! What ever happened to that customer that left a “deposit” on the car immediately after I viewed it? I’m beyond glad i did not make that mistake. And it just makes me happy to see this car has yet to leave your dealer.”
Ethan Frazier
Apr 9, 2025
Rating:
“Had a great experience looking at and picking up my 2020 Toyota 86 from here, buying process was easy and staff was great. Had to drive 4 hours from there to where I live haven’t had a single issue from the car. It still needs some TLC but I was aware when I bought and it’s ntg major. Not sure about the negative reviews on purchases from here couldn’t have had a better experience. It’s very obvious from the environment and inventory on the lot they care about what they do and your experience there.”