
Google Customer Reviews
Bruce Aderhold
Sep 7, 2026
Rating:
âMy son and I had a great experience at Eastern Motors Frederick MD. Lamont Lewis Customer Advisor and Product Specialist provided five star service. We gave him the specs of what my son was looking for and his financial status. Lamont suggested running the numbers first to see what range my son would qualify. After that was done the dealership provided a few car options that were on the lot. My son was pleased with his choice and we were done in less than a few hours. Lamont provided a smooth transaction and kept the process running with very little down time. I highly recommend asking for Lamont Lewis at Eastern Motors if you are in need of a high quality used car in a timely manner.â
BreAnn âBreâ Turner
Aug 25, 2026
Rating:
âI was there 3 hours to achieve final max for my budget price... For the love of God, does car selling HAVE to be so indirect? Places that have a set sale price/no haggle policy... That's where I'll go next time.
The speakers are shit or blown... the touch screen doesn't work in the center, and they filled my tank halfway... Then one of the tires has a show leak I have to add 10 psi every week because it appears the tires were maybe starting to dry rot. None of these are things I found out during the test drive I was allowed to take around the parking lot.
Just disappointed w/ some aspects, but glad I left with a car in the end w/ so so credit and a co-signer. Very frustrating process for me anyways. I did find out I could get a 2026 (I bought 2023) for the same price BUT with the base package and hub caps... 𤡠Just being honest... Maybe you will have a better experience whoever is thinking of going â¤ď¸â
Mark Jackson
May 24, 2026
Rating:
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I had an outstanding experience purchasing my car from Bao Nguyen at Eastern Motors! From the moment I walked in, Bao was friendly, professional, and incredibly knowledgeable about the vehicles. He took the time to understand my needs and preferences, guiding me to the perfect car without any pressure. The entire process was smooth and transparent, making it a pleasant experience. I highly recommend Bao to anyone looking to buy a car the Fredrick areaâ
Suma Inusah
May 8, 2026
Rating:
âMy husband and I were looking for a used Tesla and decided to stop by Easterns Automotive. We met Mr. Bao, who was incredibly friendly and welcoming. He never pressured us and made sure we had all the information we needed to make a confident, informed decision.
My husband didnât jump at the first offerâwe took our time and even visited other dealerships. In the end, Easterns had the best deal, and their website provided the detailed information we were looking for that other sites simply didnât offer.
When it came to financing, Mr. Julian was wonderful. He was patient, supportive, and helped us find exactly what my husband wanted at a price that made sense for us. Both he and Mr. Bao made the entire experience feel easy and comfortable.
Overall, this was a really positive experience, and my husband is absolutely thrilled with his Tesla Model 3.â
Derrick Johnson
May 8, 2026
Rating:
âI was on the hunt for a good deal on a used Tesla, and Mr. Bao was incredible to work with. He went above and beyond, showing me multiple Model 3s and taking the time to sit down with me to go through each one based on my needs. It honestly felt like he was my own personal salesperson.
I came in looking for a good deal on a used Tesla, and I couldnât have asked for a better team than Mr. Bao and Sales Manager Julian. They were both fantastic. Mr. Bao went above and beyondâshowing me multiple Model 3s, taking the time to understand exactly what I wanted, and walking through every option with real patience and care. Julian also made sure I got the car I wanted at a reasonable price, and I truly felt supported the entire time. Their customer service was exceptional.
I didnât give Easterns Automotive a full 5 stars only because the detailing team missed the mark twice. The exterior looked great, but the interior was half-ass at best.
There was also an inspection issue that should have been caught before the car was listed. I found it right awayâa faulty sensor that caused the vehicle to turn on and off whenever the rear driver-side door was open. It was a serious issue, but to Easternsâ credit, they stood by their word and repaired it without hesitation.
Now the car is perfect, and I genuinely appreciate how Mr. Bao and Julian made sure I drove away happy. Their professionalism and dedication made all the difference.â