Stateline Maserati Alfa Romeo

“I went in for the second year regular maintenance for my Maserati Grecale. The car has only 15k on it. The communication was very good and their service advisor Zella was really customer focused and she was really good in terms of communication and getting back to me when i texted or called. They deserve 5 start in that department. I believe 3 areas of which they need to improve 1. The speed of service is very slow a regular servicing without any major thing took them a full day vs my experience at Volvo and BMW which is - 1 hour. 2. There is no loaner vehicle especially when the time is so long where as the Volvo/ BMW will have those for you. 3. The technician who did my oil change overfilled the oil and i saw online that there is certain process to follow( like heating up the engine for certain amount of time) which was clearly not followed. I took back my car and they drained some oil. It took 2 days for the warning to go, not sure if the sensor had liquid on it and it took sometime to dry it up. The problem is looks like this can cause severe damage to the engine and catalytic converter as per Maserati. When we take to the dealer and spend more than 1200 USD there has to be better quality control otherwise it doesn't make sense.”

“I came and got my Giulia serviced. Zella was amazing and got me in and out with no issues! She communicated with me very well and answered all of my questions. Everyone was transparent about the work that was being done on my vehicle and what it needed to be in tip top shape. Also, shout out to Brenda for servicing my car she did an amazing job as well! 10/10 would recommend. This will now be my go to place for any service that I need.”

“I HAVE OWNED 3 MASERATIS AND HAVE DISCOVERED THIS PLACE MUCH BETTER THAN THE FOREIGN CARS CHARLOTTE AND WILLING TO DRIVE FROM CHARLOTTE 20 MINUTES AND FIGHT THE I-77 TRAFFIC TO GET TO THIS DEALERSHIP!!!!!”

“I went to this dealership with a specific vehicle in mind, so I didn’t spend time browsing other options. The team respected that and focused on helping me with exactly what I came in for, which I really appreciated. Everyone I interacted with was friendly, professional, and straightforward. There was no pressure at any point in the process, which made the experience comfortable and stress-free. They answered my questions clearly and kept everything moving efficiently. Overall, it was a smooth and easy buying experience. I would definitely recommend this dealership to anyone looking for a hassle-free purchase.”

“Today I purchased a Lexus RX 350L from Stateline, and it was an extremely pleasant experience from beginning to driving off the lot. Chris, Jason, and George were very personable and professional!”