Grieco Ford of Fort Lauderdale

“A little more than a month ago I bring my car to be fix at Grieco Fort Lauderdale, they chance my radiator, and who knows how the little radiator plug the cost $15 just pop out and all the coolant spilled and my car overheated, I call the service department and the person told me that the part will cost $24 and they need bleed the coolant and would cost$240 more, I just spent $996 to change the radiator and flush the coolant and replace. This dealer have a terrible customer service, after you leave the garage no warranty, my question is: did they put a plug on or was just the plastic that comes on the new radiator? I’m not a professional to check after you guys job, I’m very disappointed and that’s no the first time, look my review ate the Delray Location to understand the other issue.”

“Unacceptable negligence, property damage, and total lack of accountability—avoid their service department. This is the second time I have trusted this dealership's service department to handle a routine tire rotation on my aftermarket wheels, and it will absolutely be the last. Once again, they left me driving away with a dangerous loose lug nut rattling around inside the wheel cap. Leaving a customer with unsecured lug nuts is a massive safety hazard that could result in total wheel failure on the highway. To make matters worse, their technicians were completely reckless. Not only did they lose one of the real hex bolts that secures my center cap, but they also clearly forced a tool onto the decorative accents and snapped off one of the false bolts on my Fuel 1001-63B cap. The service advisor text-confirmed the safety failure and damage, admitting fault and stating management was reviewing camera footage. Since then, the dealership has completely ghosted me. I verified with their front desk that the direct emails for General Manager Louis Izquierdo and Service Manager David Brownell were correct, meaning leadership has actively chosen to ignore a customer regarding a severe safety liability and property damage. I will never do business with this auto group again, and I am refusing any "store credits." I expect a direct reimbursement check for the broken parts. Ford Corporate has been formally notified of this incident under Official Case Number: CXH08366058-D9D4V4.”

“I’m a first time new car buyer and my experience at Greico Ford was literally painless and smooth. From the moment I inquired via the phone, discussed numbers in person with Joel (sales), and finalizing the payment details with Zenni (finance). I went through 4 different dealerships prior to Ft Lauderdale Greico Ford. And none were able to put the customer first, but Greico Ford did! Thank you once again!! Time to enjoy my new f150”

“I found my dream Jeep! Caden was there for me every step of the way! He was friendly and caring and made me feel comfortable. Everyone that was there was supportive and made it a great experience. I am so in love with my car! Thank you so much!”

“I had an absolutely amazing experience at Grieco Ford of Fort Lauderdale. From start to finish, the entire process was smooth, transparent, and stress-free. William and Fergi were incredible, responsive, honest, and truly worked to get me the deal I wanted. Huge shoutout as well to John, the sales manager, who helped make it all happen. What really stood out was their willingness to work with me virtually, provide clear numbers, and respect my time. No games, no pressure, just great customer service and follow-through. I drove away in my Bronco with the exact deal I was looking for, and I couldn’t be happier. If you’re looking for a dealership that actually listens and delivers, this is the one. Highly recommend!”