Folsom Lake Ford

4.5 Google

Google Customer Reviews

Royce Rammer

Aug 19, 2026

Rating:

“**SERVICE DEPT REVIEW** Been with FL Ford for years and James managing the service dept has been outstanding. Great communication and service every time. Sees issues and corrects them before they become an issue. Very proactive and highly efficient individual and pro service dept.”

Haley Mavy

Aug 8, 2026

Rating:

“Every time we get our vehicles serviced at Folsom Lake Ford, we are treated with respect and the upmost care. James ALWAYS goes above and beyond not only to take care of the immediate needs, but to make recommendations and look out for other potential service needs. This team is awesome and we wouldn't take our cars anywhere else!”

Robert Rojas

Aug 5, 2026

Rating:

“Ken was a great sales consultant, me and my family felt welcomed and purchased a a jeep Wagoneer. Mike was a great sales manager. Financing went fast and smooth. I will definitely be recommending Folsom Ford to friends and anyone in the market.”

Sanam Tabrizi

Jul 31, 2026

Rating:

“I went to Ford Service today, and I had a great experience. Sarah provided outstanding customer service and made the entire process smooth and stress-free. James was also incredibly helpful and knowledgeable. As always, the shuttle driver, Wayne, was friendly, professional, and a pleasure to ride with. I can’t recommend this service department enough. Every visit has been a positive experience, and they consistently go above and beyond to take care of their customers. Keep up the great work! Amin F”

Amber Wong

Jul 25, 2026

Rating:

“Brought my car in this past week for its routine maintenance. James Willis went above and beyond to make sure everything not only was complete, but to my satisfaction ahead of schedule! Even so much as personally taking my car to get washed again because it didn’t look like it had been run thru. The conversation, assistance and attention to detail were greatly appreciated! I will happily continue being a loyal customer.”