Folsom Lake Chrysler Dodge Jeep Ram

“I bought a used jeep compass in December 2025, first red flag was a broken passenger mirror when we drove off 300 feet from dealer, asked for a repair appointment, was assured that they will make a appointment, but it took the jeep having to come in for repairs for sensor wire shorts here in March 2026 second flag, I feel angered at the salesman Daniel who now avoids calls, have to talk with his manager, and "will call me back". $698. Just to diagnose another $300. to fix, which I was told already had been repaired before! 🤨 The day we had it towed to the dealership repair shop, it sat in their parking lot for a least a day parked with the keys sitting in it, another employee doing rounds saw it sitting there, didn't know why it was there! Calls me and asked me if I owned the jeep😲🤨 and why was it brought in? Started off great but as soon as something goes wrong the sellers act ignorant about everything! That whole dealership including the repair shop are not on the same page! It's like explaining to police at a accident, explain it to one then another comes explain it to that one then another one, and another one! Ridiculous 😱 Now I don't feel safe about driving it. But from now on I'll be going to any other car dealer other than Folsom lake, I work with a company that buys from them so I might have to see about changing that🤫😅 I feel like the car...very used🤑 So Good luck if go to this car dealer👹😇👎”

“Came in to co-sign on a new ride with my brother. We were helped by Daniel Ruha. 10/10 communication and conversation. Great vibes at Folsom Lake CDJR.”

“We had a fantastic experience purchasing our new Dodge Ram Laramie. This was a significant purchase for us, so we took our time doing research and asking a lot of questions before making the final decision. Throughout that process, Zack T. was incredibly patient, diligent, and responsive. He worked hard to track down answers and made sure we felt confident that we were choosing the right truck for our needs. A big thank you as well to Vincent for rolling out the red carpet and making the purchase experience smooth and enjoyable. We truly appreciated the professionalism and support from both of them. We’re thrilled with our shiny new Laramie and can’t wait to take it on many adventures!”

“Well, this dealership has really gone downhill. I had been bringing my vehicle here for maintenance and repairs for over 6 years, but ever since the ownership change, the quality has noticeably declined. During my last oil change, they forgot to tighten the oil filter and spilled oil all over my engine. Accidents can happen, but at the very least, wipe it off instead of sending me home like that! Now, due to the loose oil filter I’m left with a mess on my driveway (see attached pictures). I wasn’t sure if I wanted to share this, but people deserve to know what might happen to their vehicle—and even their property—if they trust this service department. Very disappointed 😔. I can no longer recommend this dealership.”

“Concerns were not addressed and what was completed was sloppy at best. Clearly spilled oil in engine bay, didn’t not fill coolant as requested, returned with four tires with low air pressure, and best of all possibly a racial insignia drawn in the dust of the intake. Unbelievably poor customer service. Go anywhere else.”