Mercedes-Benz of Asheville

“Great dealership! Excellent customer service! And a wide selection of beautiful vehicles! I even met the General Manager, she was awesome! Shout out to Brandon Lynn, salesman at Mercedes. Thank you, and I appreciate your service. Highly recommend!”

“I phoned Nate at Mercedes-Benz of Asheville very late in the afternoon to report a faulty signal. I pulled in from the highway and he got me booked right away the next morning with help from Caleb. AMAZING service! He set me up on a working station after arriving while they ran diagnostics. I enjoyed breakfast from Chef Maddie (ROCK STAR!) and great coffee from their kitchen. Nate checked with me regularly during the work and kept me abreast of the issues. He had a part ready with overnight delivery and offered a loaner. Jordan followed up with the paperwork, returning to LMK he was going to wash and prep the loaner. I felt like I had bought my car from them a week ago! They went above and beyond. It was an outstanding luxury service experience and totally on brand! The knowledgeable team worked very well together and the vibe was welcoming and relaxed. Thank you, Nate. You and your team were exceptional!”

“What a special dealership with the most incredible perks and service! I bought a pre-owned car that was one of the least expensive on the lot, but was treated with respect and kindness. Josh was very gracious and helped me achieve my goals for my car purchase even though the sale was small. Thank you to Fields auto group and Mercedes-Benz for providing the best used car shopping experience I have ever had and for the complimentary breakfast, coffee, and Italian ice!”

“Outstanding Experience at Asheville Mercedes-Benz Buying my car from Asheville Mercedes-Benz was hands down one of the best car-buying experiences I’ve ever had. From start to finish, the entire process was smooth, professional, and genuinely enjoyable. Greg and Raphiel went above and beyond in every possible way. They were knowledgeable, patient, and never pushy. They took the time to really listen to what I wanted, explained everything clearly, and made sure I felt confident and comfortable with every decision. What truly stood out was the extra effort they put in, details most dealerships would never bother with, but that made a huge difference to me as a customer. The level of customer service was exceptional. They handled everything efficiently, kept their promises, and made sure the car was absolutely perfect before delivery. It honestly felt like they treated me more like family than just another sale.”

“Always appreciate Russell and the other staff for their professionalism and customer service. Russell kept us informed throughout the day while our Mercedes RV was being serviced. Appreciate the attention to detail. Performed more than we expected.”