Porsche of Tacoma

“⭐⭐⭐⭐⭐ Exceptional Service – Exactly What Luxury Ownership Should Feel Like As someone who has invested well over $15,000 in service for my Porsche, I naturally have high expectations when it comes to customer care and professionalism. Thankfully, the team continues to exceed those expectations every time. Most recently, when I brought my vehicle in for service, I was immediately greeted by Jayce with warmth, professionalism, and a genuine sense of priority. From the moment I arrived, she made me feel valued as a customer. Knowing there was a possibility I might need to wait for service, Jayce proactively began exploring options for a loaner vehicle, even though I had previously been advised that loaners were booked out for nearly two weeks. What truly stood out was her ability to communicate with confidence, empathy, and sincerity. Jayce has a remarkable way of saying exactly the right things to make you feel at home, informed, and completely at ease throughout the process. She turned what could have been a stressful situation into a seamless and positive experience. Luxury vehicles deserve luxury service, and Jayce embodies that standard. Her attention to detail, customer-first attitude, and commitment to excellence are exactly why I continue to trust this service department with my vehicle. Thank you, Jayce, for consistently delivering a first-class experience. This level of service is what keeps customers coming back and reinforces why Porsche ownership is truly special.”

“Stephen was absolutely amazing to work with. He was professional, friendly, patient, and truly thoughtful throughout the entire process. He provided every detail of service you could think of — and even many things you wouldn’t think of yourself. He made the whole experience smooth, comfortable, and enjoyable from beginning to end. I really appreciated his attention to detail, clear communication, and genuine care for his customers. If you are looking for someone knowledgeable, reliable, and truly dedicated, I highly recommend Stephen. He made my Porsche experience even more special.”

“Stephen and his team were incredibly helpful from day one. He took the time to walk me through every step of the European Delivery program, explaining the details clearly and making what could have been a complicated process feel smooth and exciting. He also added me to the waitlist early on and provided an accurate, realistic timeline, which I really appreciated — no overpromising, just honest and professional communication. EU delivery program is great for summer, and I suggest all buyers take this chance if you are offered.”

“I want to commend David in the Repair and Maintenance Customer Service Department at Porsche Tacoma for the excellent job he did supporting me. He was readily available by phone and provided clear, effective technical and troubleshooting guidance during a mechanical / electrical issue. David directed me confidently and without any confusion or frustration, making sure my concerns were addressed every step of the way. His support and professionalism made a real difference, and I truly appreciate the level of service he provided. Respectfully, Luther Bartholomew”

“All the staff are awesome! My 3rd Porsche from them and the experience from working through my trade and getting the new car was flawless! I appreciate Brandon (sales ambassador) and Stephan (Tacoma GM) for working through all the numbers and getting me out the door with my new vehicle! Thanks again”