Serra Ford Farmington Hills

“I highly recommend Serra Ford. The dealership is clean and professional. They have a large inventory. My salesperson was Amer Samhat. I can't recommend him highly enough. He is a super nice guy and well-informed about the vehicles he sells. I walked out of another dealership because the salesperson was condescending and inferred I could not "handle" the car I wanted. A friend referred me to Serra Ford and Amer. I am so glad I went there. I was treated with respect and had a blast getting a new car, which is how it should be!”

“Will was amazing from start to finish getting my husband and I into 2 new vehicles AND getting us money back from our trade-ins (and that was no easy feat)! He went above and beyond and wouldn't take no for an answer when he got push back from one of the Sales Managers. THEN...an amazing associate named Jake was assisting him the whole time. He was also amazing. I didn't have my 2nd key when I left and he literally drove it to our house. It is so rare to get this kind of service today and I thank you all! Keep up the good work!”

“Dunia Sobh was the most excellent salesperson I ever met. She treated us like family. Not only did she take the time to explain the features but made us feel at home there. She even went above and beyond by ordering a sticker for my car. But wait there's more. She even went out of her way, when I came back to explain some details with the front display, even setting it up for me.I even brought in my daughter to see if she could help her. She even came to my rescue when I was having a low blood sugar. Like I said, I wasn't just a customer, I was family and a friend. Sincerely, Louis Coviak”

“Serra ford provided a great experience on all levels. Amer the sales rep was knowledgeable about the product and made me feel at ease instead of pressured to make a choice in that instant. It made me feel like I could take the time to make an educated choice instead of a rash decision. Tyler from their service department took the time to explain all possible outcomes and solutions and also took the time to look more in depth about my issue. Colin the sales director was understanding when I ran into an issue only a few days after buying my car and making the accommodations that helped me feel comfortable and reassured I was safe. I would recommend not only this dealer but all these employees in the future.”

“Excellent experience car shopping at Serra Ford Farmington Hills. Many thanks to Mike Pytell for being an outstanding, knowledgeable salesperson. This is the third time Mike has been key to my husband and I purchasing "new to us" vehicles. He helped us choose just right vehicles that have stood the test of time. Ford Tough! Recently, purchased a 2022 Ford Escape Hybrid. Looking forward to many years driving it!”