
Google Customer Reviews
Claire Deakin
Oct 26, 2025
Rating:
“I was amazed at the level of service I received at Lexus Escondido from Martin, Cyrus, and the entire space in general! You truly feel like you’re getting a luxury experience. I traded in my vehicle for a used Lexus and they gave me the highest trade-in offer I received out of anywhere in the area, worked out a great deal on the used Lexus, and Martin did all of this efficiently and professionally. There are so many little touches they include to make your experience special.
I would recommend Martin to anyone considering a new vehicle and will certainly be back for any future purchases. Thank you!”
Anthony Green
Oct 17, 2025
Rating:
“Thanks Mustafa
My experience at Lexus Escondido was a True VIP EXPERIENCE. Mustafa hooked me up with everything I asked for and more. This is my second car from here and it will not be my last. I felt heard and not sold even the guys in finance took time to answer my questions even when it wasn’t there deal. Cyrus Andrew Roland the whole crew A real family atmosphere with a cup of coffee and some snacks the entire experience felt like the 5 stars on this review. Well earned and much deserved Thank you again Mustafa and the Lexus Escondido family for keeping me in style comfort and happy with MY NEW RIDE!!!”
Ozell Bowen
Oct 13, 2025
Rating:
“Lexus of Escondido has great customer service. My service agent Christian Burke is very professional,friendly and trustworthy. He pays attention to detail providing educational options regarding my Lexus 2008 LS 460 repairs. I am very grateful to have Christian Burke as a service agent!👍🏽”
Oscar Ortega
Sep 27, 2025
Rating:
“I had an outstanding experience at Lexus of Escondido! From start to finish, the service was exceptional. Matt kept me updated the entire time, which made the process smooth and stress-free. What really stood out was Ian, the sales manager Ian, he personally called me to follow up, and that gesture alone made me feel valued as a customer. In fact, I was about to purchase an RX 350 at Lexus of San Diego, but Ian’s professionalism and personal touch convinced me to make the drive all the way to Escondido instead.
That kind of genuine care and communication is rare these days, and it truly made the difference for me. I highly recommend Lexus of Escondido to anyone looking for not only a great vehicle but also a team that treats you with respect and goes the extra mile.”
Dave Duke
Aug 12, 2025
Rating:
“Coco was fantastic, well versed in the ins and outs of every vehicle we looked at. Actually got us the best deal buy selling us a slightly used vehicle. Almost 5 year warranty, unlimited miles. She could have sold us new with lesser warranty but she helped us get the best deal.
Service, finance, outstanding. Finance held my check for a couple days until transfer was completed.
Great experience all the way around.”