Family Ford of Enfield

“Very disappointed, Truck shopping for a little while now The sales representative that was “helping “me couldn’t care less about what I had to say. He clearly did not take me serious when telling him my budget and my limit, which I undershot to just feel out the place he basically told me there’s nothing in his lot that would suit me and didn’t give me more than 10 minutes of his time not to mention he didn’t even have any other prices of the truck on him nevertheless, I went to Dodge where they said that is more than enough for a newer truck with better miles and equipped with more moral. The story is I will never go back to this place and clearly wasn’t surprised the place was a ghost town when I was there stay away from family Ford.”

“Simply put, Family Ford of Enfield does service right. Online booking ability (many convenient appointment times available), friendly and very helpful check-in process (thanks, Greg), thorough and efficient maintenance, and an easy checkout process. Thank you for making this an easy process.”

“Family Ford is an outstanding car dealership for new, used vehicles, service and parts, respectively. I have completed a few transactions with this dealership all of which have exceeded my expectations. The team works with you to get you the best vehicle for the individual or business needs without ANY sales pressure. If it means locating or ordering the best vehicle they do so without hesitation and not try to sell you what is available on the lot. The business staff is always friendly and knowledgeable. The service shop is state-of-the art with recent significant investment. The business is always clean and well organized. Family ford received best dealership 2025 in northern CT for good reasons.”

“Great customer service from start to finish. My salesman Jorge was very professional. Karina in finance was also very professional. If your looking for a top notch dealership they are number 1 100 plus percent satisfaction! Thanks for everything Family Ford”

“Overall, I had a great experience. My sales manager, Fitz, was not only easy to work with but also a genuinely good human being—something that’s not so common in this business. My finance manager, Karina, was the sweetest ever. I had to hop on a conference call due to an emergency at work, and she kindly provided me with an office space for privacy and quiet, which helped me immensely. I even shared the experience with my colleagues, who were impressed by the level of care and professionalism I was receiving. I appreciate the effort and consideration shown throughout the process. I would not hesitate to recommend this team to anyone looking for a smooth, stress-free car buying experience.”