Bob Swope Ford

“I’m the Service Manager for Hobart Service in Louisville, KY, and recently one of our service vehicles had a major recall that required immediate attention. The technician driving the vehicle was on his way to Ft. Knox, so I called to see if there was any chance the vehicle could be looked at the same day. I spoke with Izzy, and while he understandably couldn’t make any promises, he told us to stop by and that he would do his best to work it in. After explaining that the recall was a safety concern for our technician and that getting him back on the road quickly was important for both safety and productivity, Izzy truly stepped up. When our technician arrived, Izzy went out of his way to help. He made sure the vehicle was safe and worked hard to get everything handled so our technician could get back to work as quickly as possible. Excellent customer service like this deserves recognition. Izzy demonstrated professionalism, urgency, and a genuine willingness to help. We greatly appreciate the support and the outstanding service.”

“My wife was involved in an accident that totaled her beloved Bronco sport Veronica. She wasn't excited about having to get new vehicle at all. We pulled in on a Wednesday evening and to our satisfaction a salesman came out in the cold and ice to help us before we even got out of our rental vehicle. REX ALLAMAN was very understanding of her trauma of having gone through what she had. He was not only empathetic but very knowledgeable of the Bronco lineup and very professional, not pushing her to make a decision or rush her into a choice. Rex listened to what we wanted in a replacement and to our surprise had on the lot the exact model down to the color she wanted. We felt like we had known him for years and him also being a military veteran was another reason I believe him to be a brother we are now customers for life. Thanks again to our entire team that made this a truly positive experience at a highly stressful time.”

“The experience was great; we really had a great time laughing with everybody in there. It was simple process and came with a full tank of gas. Even while waiting for all the paperwork to be completed the salesman stayed talkative and made time fly so much faster. They went over every detail of the vehicle with us and ensure we understood the features. Thank you BOB SWOPE”

“Just purchased my dream retirement vehicle from Bob Swopes Ford. I had a great experience with the sales team. Randy and Tyler gave my wife and me exceptional service. The vehicle is great to drive and the price was right (yes Bob Barker). They treated us very friendly. I highly recommend this dealership. Ask for Tyler Woodward.”

“I had been looking around at Toyota Camrys as my current one is at 220k miles(still runs great, just a work vehicle now!) I worked with Monica Adkins, at Bob Swope, who helped me test drive and search inventory at Swope dealerships and Swope Toyota. She is so fun and energetic! You will love working with her! Her focus wasn’t on me buying a car, but finding the right car for me!! She was not pushy and listened to what I wanted! She will take the time to find the right vehicle for you and will make you laugh and smile and enjoy your car buying experience! Go see Monica!”