CAR Pros Honda El Monte

“I was hesitant to write this review, but since management asked for feedback, I'll share my experience to help others avoid the pitfalls with their sales team.You must be extremely vigilant, read every line of the paperwork, and be prepared to walk away. Do not accept any "mandatory" add-ons you did not request. Forced Unwanted Add-ons: After I clearly stated I wanted NO dealer add-ons, the provided quote still included Lojack and a "Protection" package for $3,300. Misleading Trade-in Handling: For my current lease vehicle (with all payments completed, lease will end on next month), their quote included a demand for $4,000 to cover so-called "depreciation" or an "equity gap." This is highly unusual. In a standard market transaction, a dealership would either refuse the trade-in transparently or charge a small processing fee if proceeding to make a new deal. This appeared to be an invented fee to inflate profit. I ended negotiations immediately. My advice: Scrutinize every line of their quote. If you see charges for "Lojack," "Protection Package," "Etch," etc., that you did not approve, question them firmly. Be prepared to walk out—there are honest dealers elsewhere.”

“I went to buy a car and an employee named Ahmed helped me very enthusiastically throughout the buying process. He was very friendly and explained everything in detail, answering all my questions. In the end, I bought a car that I was very happy with at a very reasonable price. Thank you so much Ahmed.”

“The best Honda dealership in the area! I spent the whole day going around to different dealerships, and when I walked in here I walked out with a brand new Honda Accord at an unbeatable price and unmatched service from people that I have to shoutout. Suyapa was super friendly and showed me the best vehicle, Adrian was able to secure an amazing deal for me, and Jason helped deal with the financials and paperwork with incredible efficiency. Thank you Car Pros for the fantastic car buying experience!”

“I bought a Honda Accord hybrid in an extremely bad store. There were cracks on the side of the tire in only nine months. They were very happy when you bought a car, but when there was a problem, everyone avoided you. Their service staff was very average. He told me that I needed to pay $600 to replace it. There is no quality guarantee. They just don't deal with it. There is no guarantee for buying a car from them. They just want money. The maintenance is also very bad. When the air conditioner filter is replaced, the internal one is not replaced.”

“5 Stars ⭐⭐⭐⭐⭐ Huge thanks to Larry and Alex for helping my boyfriend get a great car at an even better deal! They were super helpful, honest, and made the whole process smooth and stress-free. We really appreciate how they worked with us to find something that fit our needs and budget. Highly recommend them if you’re looking for a car and want a great experience. Thanks again, Larry and Alex! We appreciate both you!”