Grieco Toyota

“Buyer beware: Check Autotrader/Google for the exact car to compare prices. Your money will get you a newer model year and fewer miles somewhere else! I went in to look at a '21 RAV4 LE and asked them to come down $2,000 on the price. They refused, so I got up to leave. The salesperson asked me to wait and speak with the manager first. When the manager asked why we were leaving, I explained that I had at least four other examples of RAV4s with similar or lower mileage that were 2–3 years newer for the same price. He asked to see them, so I showed him the first four listings on Autotrader. His response was: "That's the beauty of the internet—you can always find a better price, yet you didn't go to their dealership, you came here. Sounds like you're on the wrong car." I replied: "No, it sounds like I'm at the wrong dealership. I made this my first stop because you're only 15 minutes away and we wanted to shop local." It’s disappointing that this is how they treat their neighbors. If they think I won't drive 30 minutes to save several thousand dollars, they are mistaken. UPDATE: I emailed the manager at his request regarding this review. It has been a week and a half without a response. It seems they only replied to "save face" publicly without actually caring about the customer experience. It feels like a pattern of low standards. Seriously, Google prices before buying.”

“My wife and I were helped by Princess. She did an amazing job talking with us and not pushing us into anything. She actively listened to what our needs were and she assessed our price point through conversation. In the end she helped us find our new 2024 Dodge Hornet R/T. Thank you”

“awesome car buying experience. sales person Diamantino Fernandes listened to my needs and delivered exceptional service. fair trade in of my old vehicle and they were able to work within my budget and I was able to drive off with new wheels.”

“We got a very good deal. The staff was patient, respectful, courteous and well informed about each car we considered. This is our second Toyota from Grieco. Both purchases have been free of stress or pressure. Everyone at the dealership has been friendly and helpful.”

“Upon arrival I was greeted promptly and felt very welcome. My service advisor, Cait, came right over, gathered my information, and clearly explained the process for my 5,000-mile service. She invited me to her cubicle, had me sign the paperwork, and assured me she would keep me updated throughout the visit. I waited in the customer lounge, which had fresh pastries and a great coffee machine with plenty of options. Shortly after, I received a text with a video link showing the mechanic performing my 5,000-mile checkup. The video was detailed and transparent—showing the brake inspection, fluid top-offs, and more. My appointment was at 7:45 AM, and I was out by 9:00 AM. Five stars all the way. Everything was friendly, efficient, and transparent. Thank you to Cait and the entire Grieco team for a great experience!”