Crabtree Lexus of New Haven

“completely tanked under bobby crabtree, love the commercials. had a great experience owning two Lexus' from McDermott, always great friendly service. Nothing but mistakes and wasted money since Crabtree took over. Had new tires ruined in 6 months due to faulty tire rotation. We've had to find our service elsewhere due to 3-4 bad visits here. It really is a shame.”

“We worked with several dealerships in CT, but had a great experience buying our new Lexus with Erik at Crabtree. He was prompt, knowledgeable, responsive, and professional the entire way. He was there early on the weekend to meet us, he worked through some paperwork issues we encountered, and kept us informed throughout the process as our new vehicle was delivered. We will definitely buy our next Lexus at Crabtree, a family owned and operated business.”

“Just drove my new ES 350 home after a perfect sales experience. Manny was wonderful, so pleasant and relaxed. I never felt pressured and he was very patient with explaining technology to old folks like me. He is an exceptional sales person. While I will miss my old Lexus, I think I will love this one as well. Thanks to the entire team for making this an easy process.”

“I recently purchased a new car and had an amazing experience working with Paul Colicci. From start to finish, he was professional, knowledgeable, and genuinely helpful. He took the time to answer all my questions, made sure I understood all my options, and never made me feel pressured. The whole process was smooth and stress-free. I highly recommend asking for Paul if you’re looking for a new car — he truly goes above and beyond for his customers!”

“I have to give Jorge five stars—he was absolutely fantastic right from the start. Walking into a dealership can be stressful, but Jorge instantly made me feel welcomed and totally comfortable. He really listened and showed he completely understood what I was looking for, not just trying to push a sale. I was so impressed by how hard he fought to structure my lease and get me a monthly payment that worked perfectly for my budget. Seriously, if you want a zero-stress car buying experience with a genuine pro, ask for Jorge!”