Aaron Ford of Escondido

“Around 45 days ago I bought a used 2021 Ford Raptor. Today it needs thousands to fix it. Every month it has had to go back to the shop. Found damaged electrical modules and after digging the wiring harness was chewed by animals.... im now reasonable for it all. The sad part is my family is a Ford family as my father retired from this company. Watch the used vehicles you get from Aaron dealerships.”

“❌❌Do Not Buy a car From Aaron Ford❌❌ I went to Ford Escondido and saw their advertisement for a 2021 Tesla Model 3 clearly listed with a 273-mile range. When we arrived at the dealership, we specifically asked about the range again, and we were verbally confirmed that the vehicle had a 273-mile range. After completing the purchase and finalizing all paperwork, we discovered that the vehicle only achieves approximately 210 miles on a full charge. This is a significant misrepresentation of the vehicle’s actual performance and range. In addition, we were sold a warranty at the time of purchase that we later discovered Tesla does not accept. We were not informed of this incompatibility during the sale, despite the fact that it appears the dealership was aware of it. Within 5–6 days of the purchase, once these issues became clear, we immediately requested cancellation of the warranty. It has now been 6 weeks, and the cancellation has still not been processed. There has been no resolution or meaningful action taken. Communication has been completely unacceptable. The dealership does not respond to phone calls, voicemail messages, texts, or written requests. When the finance department does respond, the communication is consistently rude, unprofessional, and dismissive. There is a clear pattern of strong customer service before the sale, followed by complete neglect and disregard immediately after the transaction is completed. This raises serious concerns about misrepresentation and business practices. Be careful”

“I cannot say enough good things about my experience with Aaron Ford Escondido. From start to finish, the entire process was smooth, professional, and genuinely enjoyable. Everyone I worked with was knowledgeable, kind, and welcoming. From the owners and managers to the sales and finance teams, I was treated with respect and made to feel like part of the family every step of the way. A special thank you to Carlos for reaching out and helping get everything set up, Jason for helping me find the perfect car, and Resa and the finance team for making all of the paperwork simple and stress-free. I also want to recognize the managers for creating such a positive environment and for making sure everything went smoothly throughout the entire process. What stood out most was how honest, helpful, and customer-focused everyone was. There was never any pressure, and every question I had was answered thoroughly. The entire team went above and beyond to make sure I was comfortable and confident with my purchase. This was by far the easiest and best car-buying experience I’ve ever had. I absolutely love my new Volkswagen Jetta, and I wouldn’t have wanted to spend my money anywhere else. If you’re looking for a dealership that truly cares about its customers, I highly recommend Aaron Ford Escondido. Thank you to the owners, managers, Carlos, Jason, Resa, and the entire team for making this such a memorable experience. You’ve earned a customer for life!”

“Absolutely SEAMLESS transaction!! The professionalism, communication, transparency, and integrity are paramount when shopping for a vehicle! John-Henry in sales is the man! So if you’re looking for someone who is a straight shooter, not pushy, and unparalleled communication, then ask for him! Ruben was checking in sporadically to make sure that the transaction was going smooth throughout the day, which I really appreciated! They gave me a very good deal on my trade-in, Even drove half the distance to drop the vehicle off for me, Which is way more than above and beyond!! Aaron Ford of Escondido takes the win! Really appreciate you guys!!”

“First and foremost, thank you so much, Alberto Gutierrez. This was truly the first time purchasing a vehicle felt smooth, transparent, and stress-free. Your straightforward approach, professionalism, and willingness to work with us made all the difference. We genuinely appreciate the discounts you were able to secure for us, and most importantly, my wife and kids are extremely happy — which means everything to me. You turned what is often a stressful experience into an exciting and memorable one for our family. Thank you again for your outstanding customer service and dedication. I will absolutely recommend Alberto and this dealership to anyone looking for an honest and seamless car-buying experience. We love our Expedition Tremor — it’s perfect for our family!”