Elyria Ford

4.7 Google
Open Today:

9:00 AM - 6:00 PM

Google Customer Reviews

Gabrielle Dobransky

Jun 22, 2026

Rating:

The service pickup/drop off option is absolutely incredible. My appointment was at 10am and the service advisor was at my door exactly on time for pickup. I was able to cash out over the phone, and my SUV was back in my driveway barely 2 hours later with all services completed (oil change, tire rotation, etc). Getting to stay home with my toddler and not worry about keeping her entertained for hours in the service bay is invaluable. I had mentioned possibly needing new tires, and the advisor (I believe his name was Scott) sent me 2 different tire quotes but told me I could wait a few more months until the black sales since my tread wasn’t bad yet. There was zero pressure and I really appreciate that, especially when it comes to a more expensive purchase. He even told me I had Ford Points available I could use towards my oil change balance that I didn’t even know about. Overall it was a 10/10 experience and I will absolutely utilize their services again, and will be purchasing my tires from them this fall.

Colleen King

Jun 4, 2026

Rating:

Awesome place to buy a car from! We had a pleasure of working with Jason Link. He listened to everything we were looking for and went above and beyond to make it work for us. He took his time to ensure our happiness with the car we purchased. I couldn't be happier giving this company our business, now and in the future. Excellent team!

Scott Tomey

May 8, 2026

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David Zudell was very helpful and kind! We felt very secure talking with him and we're VERY happy with this beautiful Mustang. Actually drove from Michigan, with David making it quick, simple, and fun for us! No leg pulling, just good business and we're happy customers. Thank you Elyria!

Cindy Peters

Apr 13, 2026

Rating:

Usually I hate buying a new car but our salesman, Dave Difranco, made it simple and I didn’t feel like I was being taken advantage of. The dealership was great to work with. We are very satisfied with them and our purchase.

Staci Cruz

Mar 5, 2026

Rating:

Aaron Urban was fantastic! He walked me through the process quickly and made sure he was available for my loan officer. He eased all the paperwork stress as well.