Acura of Ellicott City

“This review is about James Washington who’s always professional, kind, courteous, and easy to talk with. We feel very comfortable talking with him when it comes to the status and repair items of our vehicle. I probably wouldn’t be coming here if not for James. Most of the people we have dealt with in other repair companies didn’t really care and we felt more like dollar signs than people who need help. We’re so grateful to James Washington who genuinely cares about us and his other customers.”

“I’ve continued coming to this Acura dealership over the years, and I’ve consistently had a great experience. James has been my service advisor, and his customer service is always wonderful. He’s professional, responsive, and takes the time to explain everything clearly so I understand exactly what my vehicle needs and what my options are. What I appreciate most is that I never feel pressured into unnecessary services or repairs. James and the service team have always made me feel like they genuinely care about doing what’s best for the customer and the vehicle. That level of honesty and integrity is hard to find at dealerships. I definitely recommend this Acura to anyone looking for reliable service, especially Acura and Honda owners. And if you’re able to work with James, you’re in great hands!”

“I recently purchased a brand new ADX and Brian was fantastic. He made the process quick and painless. Jordan, the sales manager, was also super helpful. I have been to a lot of Acura dealerships in the area and this location is truly the best. I highly recommend them to anyone looking to purchase a new vehicle. I am so happy with my new car and will definitely be returning in the future when it’s time to upgrade again.”

“Quon made the process of selling my Acura smooth and stress-free from start to finish. He was professional, communicative, and handled everything in a timely manner. I really appreciated how knowledgeable and helpful he was throughout the entire process. He made sure I understood everything and kept me updated the whole time. If you’re looking for someone reliable, trustworthy, and easy to work with, I definitely recommend Quon!”

“I had a great experience with this dealership from start to finish. Damon Braxton the Sales Consultant was professional, honest, and easy to work with. He was able to give me everything I asked for without any pressure or hidden surprises, which I really appreciated. Communication was clear throughout the process, and he made sure I understood all my options. What stood out most was how upfront and transparent he was -it made the whole car-buying experience smooth and stress-free. I’m very happy with my purchase and would definitely recommend Damon and Acura of Ellicott City to anyone looking for a reliable and trustworthy place to buy a car. FIVE STARS all the way!!!!!”