Imperial Valley Honda

“I had a great experience working with Luis Garcia when purchasing my vehicle. He was professional, friendly, knowledgeable, and very helpful throughout the entire process. Luis took the time to answer all my questions, explained everything clearly, and made sure I felt comfortable with my purchase. I really appreciated his patience and excellent customer service. I would definitely recommend Luis Garcia to anyone looking to purchase a vehicle. He made the experience smooth and stress-free!”

“I had an outstanding experience at the IV Honda dealership from start to finish. The entire process was smooth, professional, and completely stress-free. My salesman, Eddie, went above and beyond to answer all of my questions, kept me informed throughout the process, and made sure I got the right vehicle without any pressure. Eddie was honest, knowledgeable, and genuinely cared about making sure I was happy with my purchase. His customer service was excellent, and he made the whole experience enjoyable. I highly recommend asking for Eddie if you’re looking to buy a car. I’ll definitely be coming back for future purchases. Thank you, Eddie, and the entire IV Honda team!”

“I had a great experience working with Jose Verdugo. He was professional, knowledgeable, and genuinely helpful throughout the entire process. Jose took the time to answer all of my questions, made sure I understood my options. His excellent customer service and attention to detail made everything smooth and stress-free. I highly recommend Jose Verdugo to anyone looking for an honest and dedicated sales representative. Thank you, Jose, for your outstanding service!”

“I had a great experience at Imperial Valley Honda. Vincent McNease was professional, knowledgeable, and helpful throughout the entire process. He took the time to answer all my questions and made sure everything went smoothly from start to finish. His excellent customer service made the car-buying experience easy and stress-free. I highly recommend asking for Vincent if you're looking for a great salesperson. Thank you for the outstanding service!”

“We bought a new 2026 HRV at Imperial Valley Honda, and it unfortunately turned out to be defective straight out of the dealership. We had it for 2 days, and it had multiple oil leaks from both the transmission and engine. So it goes with the back luck of the draw, we were told. After these issues were disregarded by the original salesman, Cesar, what became even more unacceptable was the general sales manager’s response. Miguel Salas entirely failed in his role. He first treated us with a veneer of understanding, before turning to being openly sardonic and dismissive once we made it clear how much we did not trust the safety of the defective car. He could not care less about the issues that arose with a brand new vehicle that was bought not 48 hours prior under his leadership. As we went back and forth for weeks attempting to find a fair resolution, his demeanor and behavior further deteriorated to being rude and vindictive. It’s unclear how he has made it this far when he has no courtesy or respect towards clients in a conflict resolution setting. The only redeeming treatment we received was from Bryan Lopez in the service department. Any good the dealership could have claimed prior, is gone with Bryan’s departure. We can only advise you to go elsewhere if you are expecting even a grain of professional decency during a transaction as significant as purchasing your next vehicle. Even with such limited options in the Valley, you deserve better than what you will receive here. Edit: Including a picture of the car having to be towed away because of transmission, engine, and battery failure. It also seems they are now incentivizing their sales team to post fake positive reviews.”