
Google Customer Reviews
Bailey Lent
Jul 13, 2026
Rating:
“As soon as I started working with Reagan at El Cajon ford it was by far the easiest car buying experience to date. No back and forth games, straightforward numbers and was able to package and finalize the deal before even arriving to the dealership. They were the only dealership in socal that had the trim and features I was looking for so the ease of buying was a bonus! 10/10 would buy from again.”
belle lizette
Jul 2, 2026
Rating:
“I had a great experience at El Cajon Ford and couldn’t be happier with my new vehicle so far! Everyone was helpful throughout the entire buying process!
Thank you to Ross he was very knowledgeable, and always willing to answer my questions. Super funny and nice guy. He made sure we felt comfortable every step of the way.
I also want to give a special thank you to Phyllis. She was incredibly kind, welcoming, and extremely helpful. My mom and I both really appreciated everything she did for us. She truly made our experience perfect, and her kindness made a lasting impression. 💖
Overall, I highly recommend El Cajon Ford to anyone looking for a great car-buying experience!”
Tannie DeCharles
May 21, 2026
Rating:
“Thank you so much Andrew and Omar for seeing me through this sale. I'm beyond thrilled. My Bronco is the most astounding vehicle I've ever owned.
You let me take my time over weeks in my decisions, you answered all my questions and gave me a personal and cared-for experience. You dropped everything when I visited- repeatedly- without an appointment. (Woops)
Andrew made the day of the sale incredibly comfortable, and his instruction for all the features was easy to absorb. Omar's text communication and all the digging he did for answers over time, and all the info for protections and safety (including paint, theft, or even when I teach my teen to drive) was all invaluable.
Andrew and Omar are my dynamic duo. 🥰 When I come back for routine service, its going to feel like visiting neighbors.
I'm so over the moon for my Bronco.”
Lowell B
Mar 28, 2026
Rating:
“My wife and I had an outstanding experience purchasing our 2025 Mustang GT Convertible from El Cajon Ford. From start to finish, the entire process was smooth, professional, and genuinely enjoyable.
Our salesman, Ross, was exceptional - knowledgeable, straightforward, and never pushy. He took the time to understand exactly what we were looking for and made sure every detail was right. Lisa, another sales professional we worked with to finalize the deal, was equally fantastic - responsive, detail-oriented, and instrumental in getting everything across the finish line seamlessly.
The financing process was quick, clear, and hassle-free, which made the entire experience even better. We felt the pricing was fair and transparent, giving us confidence we were getting a great deal.
Overall, this was one of the best car-buying experiences we’ve had. Highly recommend El Cajon Ford, and especially Ross and Lisa, if you’re in the market for a new vehicle.”
JP Schissler
Mar 6, 2026
Rating:
“5 out of 5 is an easy rating to make here, especially after the perfect sales service we received from Rachel Koszewski. Before describing Rachel’s numerous virtues, I was also impressed with the El Cajon Ford operation in general. Everyone was very helpful and knowledgeable throughout (e.g. when I was initially greeted, when we were handed off to the finance department - special recognition to Joel Morales, very quick and knowledgeable).
Rachel Koszewski was referred to me by a coworker who raved about her. My experience with her exceeded the high expectations that he set. After speaking with Rachel, I felt like we were old friends. She’s a Navy veteran who is highly articulate and has a ton of fun stories and experiences. She REALLY knows her cars and patiently helped me decide the best car for my lifestyle & goals. I test drove a bunch of cars with her and she helped me decide what was best for me (lifestyle, age, interests, etc). If I needed something explained in great detail, she provided the explanation. Or she could tell right away if a certain set of details did not interest me and we would move on. She was just very intuitive and provided the best service - leaving me extremely happy with my experience.
And we’re not done - she’s been answering some of my follow-up questions post sale, which I really appreciate.
I live in Poway but made the drive to El Cajon Ford. Even if you don’t live in East County, I recommend that you do the same if you’re looking to buy a Ford - trust me. Ask for Rachel for the best experience possible.”