Open Road Volvo Cars Edison

4.7 Google

Google Customer Reviews

Gurpreet Singh

Aug 30, 2026

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“I recently purchased a new XC90 and worked with Ken as my salesperson. Ken made the process easy, we negotiated the deal before I even walked into the showroom over text. There were however a couple concerns that resulted in a lost star. Not by anyone’s fault, on delivery day the car started displaying a warning message related to the SOS system, leading to me not being able to take the car home. Further worsened by a loaner car not being available. I requested a cargo cover for this inconvenience and was told they can’t provide a new one, only a used one. I declined as I didn’t want someone else’s. Another is I wish they were a bit more fastidious with the cars, especially for something like mine which was close to $80,000. The temporary license plate (which you can see one of the picture) was put on the “lazy” way. What I mean is instead of tucking it under the plate frame it was simply stuck on top, making the car look a salvage title in my opinion. Lastly the cars should be cleaned/detailed better for delivery. I had to spend close to an hour cleaning the interior to get it to where it should’ve been - pristine. These attention to detail things can be easily improved, and should be in place for cars of this caliber. It’s not like we’re buying Kias here!”

Monica Sandler

Aug 6, 2026

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“Ken Kiczales at Open Road Volvo in Edison, NJ made the entire car-buying experience easy and enjoyable from start to finish. He was friendly, knowledgeable, and incredibly easy to work with. He respected my time, answered all of my questions, and had me in and out of the dealership much faster than I expected. Most importantly, he helped me find a fantastic car that I'm thrilled with, the XC60 hybrid. If you're looking for an stress-free car-buying experience, I highly recommend asking for Ken. Thanks again for making the process so smooth!”

Mat

Jul 23, 2026

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“I cannot speak highly enough of my experience with Alex P. and the entire Volvo team. From the initial test drive to finalizing the numbers and wrapping up finance for my new XC60 Plus, I never felt pressured or taken advantage of. Everything was fully transparent and remarkably fast. Alex was professional, helpful, and standard-setting. I’ll be asking for him every time. The finance manager was also fantastic: upfront, honest, and focused entirely on what I wanted without any pushy add-ons. Hands down the best dealership experience I've ever had. Highly recommend!”

Anthony Esposito

Jun 18, 2026

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“Great experience at Open Road Volvo of Edison! Matt Klepper and the team at Volvo exceeded expectations and helped me get into a new 2026 XC90 Ultra, and I couldn't be happier! Admittedly, I am picky, but Matt was a rockstar and helped get me the vehicle I wanted with the packages I liked most. The whole process was seamless. If you're in the market for a new vehicle, go see Matt and Open Road Volvo, you will not be disappointed!”

Adam Jankos

Jun 10, 2026

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“I recently purchased a Mazda CX-90 Premium Plus from Open Road Volvo and had an outstanding experience from start to finish. I worked with Everton, who greeted me as soon as I walked into the dealership. Even though this is primarily a Volvo dealership, they had several vehicles available, and after test-driving two of them, I decided on the top-level Mazda CX-90 Premium Plus. After driving it for the past two days, I can honestly say I absolutely love it. The vehicle handles beautifully and is packed with impressive features and technology. The purchasing process was incredibly smooth. We agreed on a price within about 10 minutes, and I also had the opportunity to meet the sales manager and another salesperson. All three were professional, friendly, and committed to making the process as easy as possible. Including two test drives, I was in and out of the dealership in less than two hours. It was truly a pleasure doing business with them. I would highly recommend Open Road Volvo to anyone looking for a vehicle. They are not pushy, they don’t pressure you into making a decision, and they genuinely work with you to get the best deal possible. As someone who owns a business and manages a fleet of vehicles, I’ve purchased many cars over the years. This was by far one of the smoothest and most enjoyable vehicle-buying experiences I’ve ever had. Highly recommended! -Adam Adams Driving School Hamilton, NJ”