Payne Chrysler Dodge Jeep Ram

“Customer service was 100 % great. I had a sales person named Gabriel Leal. As soon as I pulled up to dealership he approached me with ease and asked a few questions and understood exactly what I was looking for and went above and beyond to locate and suggest certain trucks that would fit my budget and what I was looking for. Took me a week to purchase only because I work out of town but on July 4th, I purchased a 2026 1500 Dodge 4x4. Love my truck and the overall experience he and the team from Payne Edinburg did to help my purchase go smoothly. Definitely recommend!”

“I was looking to buy a mini SUV as a graduation gift for my daughter and the sales person who helped me did a wonderful job helping me pick out the right vehicle and color for her. When I showed my daughter the vehicle, she absolutely loved it! I am completely satisfied with my 2026 Jeep Compass Limited. Everyone at the dealership was friendly and helpful. I highly recommend buying a vehicle here. They have a large variety and they will find the vehicle right for you at reasonable prices. When it comes time to get another vehicle, I will definitely return to Payne Edinburg Chrysler, Dodge, Jeep, and RAM.”

“I had a great experience working with Miguel Orta. He was professional, patient, and really took the time to understand what I was looking for in a vehicle. There was no pressure throughout the process, and he made everything feel smooth. Miguel answered all my questions clearly and made sure I felt confident with my purchase. I truly appreciate his excellent customer service and would highly recommend him to anyone looking to buy a car. Thank you again, Miguel”

“Excellent experience with this dealership. I want to thank the whole team — especially Felix Rey Garcia and Genaro Muñoz. Felix helped me get into the red Moab 392 Wrangler, exactly the vehicle I wanted. I had some credit challenges and had already been turned away by other salespeople who didn’t even take the time to understand my situation or the down payment I was prepared to make. Felix handled it differently — he listened, treated me with respect, and worked with me instead of dismissing me. He kept his word, didn’t waste my time, and there was no pressure or games. Genaro in finance also took his time explaining the deal clearly and made sure I understood everything before signing, which I really appreciated. By the time I arrived I was discouraged from past experiences, but they made the process smooth and straightforward. I will definitely recommend them to friends and return for future purchases. If you’re looking for honest service, ask for Felix Rey Garcia.”

“Very upsetting with this facility we bought a jeep gladiator a day ago.Then this message started popping off. I reached out yesterday about the issue coming out in our dashboard constantly and no one replied . Today my husband goes in and no one could help him. That the technician is not in . They requested for me to drop off the jeep Monday morning and leave it there to see what could be done . This is my only vehicle at the time as we did trade ins but they DIDN’T CARE they said for us to ask someone to drop us off and pick us up. It’s such an inconvenience as I work Monday - Friday and will be left with no vehicle . We asked for a loan vehicle as we could leave the Jeep today and pick up Monday they said they had none. Our Jeep was a DEMO vehicle , meaning is a brand-new car driven for dealership purposes, but you mean to tell me no one saw that message before on the dashboard. This is frustrating as now I need to figure out how to get my jeep in on Monday , go to work & then back to pick it up. This was dishonest work from the sales man and the team members . It’s infuriating how they just care that you purchase the vehicle but if need of any help you must figure it out on your own. I DON’T RECOMMEND THIS PLACE !!! save your energy and go somewhere else . 10/10/25 Update: Agency had my vehicle all day . Telling me the sensor was a sun reflecting issue or rain hitting the windshield. After speaking with the manager he said he will work on it. Gave me a diagnostic at 6pm saying they needed to replace the front camera. Now my dashboard has additional messages and that it won’t be removed until the part comes in and they can replace it .The part has been ordered but can’t give me an exact day when it will come in .”