Apple Valley Honda

“I have mixed feelings about this place. I bought a 2025 Ridgeline in May of 2026 and it had 12.7 k miles. Sales staff and normal service were fine. I do feel that they push extended warranties too much. I had a bad experience with one of the repair supervisor’s on the phone. I had asked him if one on the repair folks could show me where the factory trailer brake controller plug was located. He said that would be fine: Just bring it in and they would do that. Minimum charge was one hour of service time ($180). I figured it was a 5 minute deal. I got from this guy what you always are concerned with about car dealers and insurance salesmen. They are there to shaft you. I was told by my sales rep prior to making the call that they would do a prorated charge for something like this. That was what I expected. No such luck. Made me angry and as a result I will only do service with them during the warranty period. P.S. once I figured out where to look I found the plug on my own—once found the controller connection was a breeze. I wish I had gotten the guy’s name—what a jerk! UPDATE: Both the service Manager and General Manager independently reached out to me about my review. They apologized for the actions of this employee and noted that he was a new hire that was no longer with them. I was very impressed by their concern and sincerity. It does show that they really do see reviews and care about them. Also note that the service contacts I have had have been great. Also note that Melissa did a great job on working with me during the process.”

“I recently purchased a new car from Apple Valley Honda, and the entire experience was outstanding. The team was great to work with from start to finish. They were knowledgeable, friendly, and never once made me feel pressured or pushed into making a decision. What really impressed me was how far they went to make everything work. They worked hard to secure financing that fit my budget and even went the extra mile to locate the exact vehicle I wanted. Their commitment to customer satisfaction was clear throughout the entire process. If you're looking for a dealership that genuinely cares about its customers and makes buying a car easy and enjoyable, I highly recommend Apple Valley Honda. I'll definitely be back for my next vehicle!”

“My family and I have been customers of this dealership for years, and every vehicle we've purchased has been through them. We've had the pleasure of working with Ramon Gutierrez each time, and he and his team have consistently made the entire car-buying process smooth and stress-free. Thank you for always providing exceptional customer service and making us feel valued as customers. We truly appreciate the outstanding experience every time and highly recommend Ramon and his team to anyone looking for a new vehicle.”

“So happy I went to apple valley Honda to buy my car. I adore my civic and all the employees in all department have made all my vehicles needs so stress free and pleasant. Honestly it's been Quite a pleasant change when comparing past experiences with the local dealerships here in town. thank you Honda was it being amazing and I would recommend you to anyone”

“Amazing and professional. Did not experience any high pressure sales tactics. Jose Vargas’s sincere honesty and did his best to find the right vehicle for our family. Also, a shout out to Christian for staying late after closing to show us all the features of our new Ridgeline. A class act all around. The staff there worked hard to get our new car within budget. Best buying experience ever. Thank you Apple Valley Honda. You have earned our respect and future business!!!”