
Google Customer Reviews
Rosa Kamil
Jul 21, 2026
Rating:
“I had a great experience selling my car to CarMax. They offered me a higher price than other places, and there were no games or surprises. They honored the exact price they quoted, and the entire process was quick and easy. I simply made an appointment, showed up, and everything went smoothly. If you’re looking to sell your car hassle-free, I highly recommend CarMax.”
Victor
May 15, 2026
Rating:
“Bought a car from here 7 months ago 2024 pathfinder unfortunately it was totaled. Today I came back because my first experience was so good and easy. I found my same car with features like my old car just 1 year newer, Rico was my sales associate and he was the best I told him I have to return a rental close by if everything can be ready to go by the time I come back (30 minutes) he said the car will be out front washed , with plates ready to go , and let me tell you when I came back thats exactly what happened . Rico handed me my keys and packet and I was on my way .
Thank you Rico !”
Mary Ellen Blom
May 11, 2026
Rating:
“We had a car shipped from another state. The whole process was extremely easy to follow and we were kept informed the whole time. They had an express check out option and we were able to get the car quickly. However, the car was not cleaned and did not look like it had been washed at all so we were pretty upset about that. There were visible crumbs, dirt and grime etc.
The person we were dealing with had specifically said that the car would be cleaned and that’s why we didn’t think to check it. By the time we were ready to drive out of there and we noticed, we didn’t feel like going back in to complain.”
Leland
Mar 28, 2026
Rating:
“My experience at Carmax was spontaneous. I did a last min walk in and was greeted by a salesperson and they allowed me to test drive the car for 20 mins around the area, and after I decided to purchase the car, they did their best to assist me to get me out the door with my new used car.
Although their computer can be a little slow and glitchy, which can delay the process. But everyone was friendly and they’re very trustworthy!
Happy with my new car today!”
Marc Lee
Jan 18, 2026
Rating:
“In and out in one hour selling our car - attentive service, no (unpleasant) surprises, satisfied overall with the straightforward process. Complimentary Lyft ride back to Queens made me feel valued as a customer.”