
Google Customer Reviews
Victor
May 15, 2026
Rating:
“Bought a car from here 7 months ago 2024 pathfinder unfortunately it was totaled. Today I came back because my first experience was so good and easy. I found my same car with features like my old car just 1 year newer, Rico was my sales associate and he was the best I told him I have to return a rental close by if everything can be ready to go by the time I come back (30 minutes) he said the car will be out front washed , with plates ready to go , and let me tell you when I came back thats exactly what happened . Rico handed me my keys and packet and I was on my way .
Thank you Rico !”
Mary Ellen Blom
May 11, 2026
Rating:
“We had a car shipped from another state. The whole process was extremely easy to follow and we were kept informed the whole time. They had an express check out option and we were able to get the car quickly. However, the car was not cleaned and did not look like it had been washed at all so we were pretty upset about that. There were visible crumbs, dirt and grime etc.
The person we were dealing with had specifically said that the car would be cleaned and that’s why we didn’t think to check it. By the time we were ready to drive out of there and we noticed, we didn’t feel like going back in to complain.”
dapeng zhang
Apr 21, 2026
Rating:
“I was very satisfied with CarMax's offer. A special thank you to Kim for her professional and warm service—she even arranged a free ride to take me home. I will definitely recommend CarMax to my friends. It was a great experience.”
Marc Lee
Jan 18, 2026
Rating:
“In and out in one hour selling our car - attentive service, no (unpleasant) surprises, satisfied overall with the straightforward process. Complimentary Lyft ride back to Queens made me feel valued as a customer.”
Kenneth Cheng
Jan 13, 2026
Rating:
“It was quick and easy to sell my Mini Cooper Countryman. I got $2000 more than Carvana offered. It took a few minutes to fill out the info online and make a appointment on the same day. Warren was a wonderful person to deal with. The whole transaction took under an hour. The best part is the free LYFT ride home.”