University Ford
5001 Durham Chapel Hill Blvd, Durham, NC 27707
Google Customer Reviews
Adelaide LeighFeb 7, 2025
Rating:5 stars out of 5 stars
Rating:5 stars out of 5 stars
“My grandmother worked for Ford for 29 years so you already had my loyalty. Our salesperson Andy gained our trust and got us in the car we had wanted instead of settling. My new Bronco has earned my confidence to get me to and from work reliably every night. We were impressed mainly with Andy, his boss and the delightful gentleman in finance. University Ford reminds me of my grandmother’s dealership where they treated you like family! Thank y’all again.”
Michael AmbroseDec 13, 2024
Rating:5 stars out of 5 stars
Rating:5 stars out of 5 stars
“GREAT buying experience! LOVE my new car! They have a great team! My experience started with Jacob in service that really won my business with honesty and courtesy while I had my car in for service. he gave me a loaner Mustang mach-e while my warranty service was being done. While I was thanking him for my extended “test drive” with the loaner, Sheldon from the sales team overheard out conversation in the service bay and gave me his card and asked me to give him a call when I was ready to purchase a new car. Well… a few weeks later I saw great deals and financing for 2024 mach-e’s so I gave him a call and came in to talk. He was busy serving another customer when I arrived but his colleague Bobby stepped up and helped me find exactly the car I was looking for. Went through EASIEST and SHORTEST buying experience I ever had, they met all my requests, gave me good trade-in value, matched best pricing and FORD buyer rebate and financing I had seen online, and made it a fantastic buying experience. Sheldon tagged back in as Bobby went off to help a returning customer and soon I had signed on the dotted line and drove away with a smile on my face and a friendly wave from Sheldon and Daniel (sales manager) in my NEW CAR!! Can’t say enough nice things about this fantastic team of people at University Ford that made my car buying experience so smooth. THANKS GUYS!! I’ll be back for our next car in a few years!!”
Christine Candora-HickeyJan 28, 2025
Rating:5 stars out of 5 stars
Rating:5 stars out of 5 stars
“I worked with AC on purchasing a used Chevy Bolt. He was extremely patient with me as it’s been almost 20 years since I bought a car. Working with him was very enjoyable - we had a few laughs! I also traded in my very old car and felt good about the valuation I received. My (new) used car was priced right and the experience overall was great! I would definitely recommend University Ford and AC!”
Jay WallaceJan 18, 2025
Rating:5 stars out of 5 stars
Rating:5 stars out of 5 stars
“I recently purchased a Ford Ranger from University Ford Durham , and I couldn't be more pleased with the experience. From the moment I walked in, the staff was welcoming, professional, and knowledgeable. Malachi took the time to understand my needs and helped me find the perfect car that fit my budget and lifestyle.
Malachi made the entire process smooth and transparent, answering all my questions without any pressure. I really appreciated their no-hassle approach, and the vehicle I purchased was in excellent condition, exactly as described. The financing process was also straightforward and stress-free, with competitive rates that worked within my budget.
Overall, I highly recommend University Ford Durham to anyone in the market for a new or used car. Their customer service, attention to detail, and commitment to ensuring a positive buying experience made this one of the best car-buying experiences I've ever had. Ask for Malachi, he will take care of you!”
QueenBJan 23, 2025
Rating:5 stars out of 5 stars
Rating:5 stars out of 5 stars
“I had an outstanding experience working with David at University Ford! Over the past week, David has been helping me with my trade, and he made the entire process seamless and stress-free. He was incredibly patient, professional, and always upfront and honest.
David worked with my husband and me from start to finish, never passing us off to someone else and always keeping us informed about where we were in the process. His transparency and dedication truly stood out.
I can confidently say this was one of the best vehicle-buying experiences I’ve ever had. If you're in the market for a new car or need assistance, I highly recommend working with David!”