
Google Customer Reviews
E “Tarik” Taufiq
Jan 7, 2026
Rating:
“Martin Edetanlen (Salesperson) and Craig Holland (Manager) were exceptional, I’d highly recommend them!
Martin allowed me to see the vehicle at my request as soon as it was delivered to their lot (on Christmas Eve) and worked with me on getting a fair deal done on my trade quickly, with the guarantee that they would not sell the car if it didn’t pass their inspection.
I was traveling next few days for the holidays, so Craig stood by his word and gave me few days to line up my finances within an agreed upon deadline.
Unfortunately, I missed that deadline due to cancelled flight back to Atlanta, but they both honored the deal, and got it done the day after!
During the process, they were transparent and provided inspection insights, and promptly responded to all my questions.
I appreciated their business and will be coming back when I’m ready for my next car.”
Mohammed Ali Makandar
Dec 22, 2025
Rating:
“Great Experience at Gwinnett Place BMW.
I recently purchased a new BMW X3 and had an excellent experience. The Gwinnett County dealership and sales person STERLING was knowledgeable, patient, and very supportive. They explained everything clearly and made the entire process easy and stress-free, and also thanks for sales manager IWAN he also support me on this and
Special thanks to Mr Sha Ruk for his excellent support and guidance.
I’m very happy with my purchase and would definitely highly recommend this dealership to anyone looking for a BMW.”
Ron Williams
Dec 16, 2025
Rating:
“Mr walker went beyond the call of dutie. He was very professional and compassionate to our needs to help us out with this situation and got me through a tough time of doubt and frustration. He is the epitome of salesmanship per excellence and he has exhibits that he is very much needed in this field and could be a role model for any BMW Leadership team. My wife and I personally express our gratitude of appreciation for his service and his dedication to giving us the opportunity to receive the the desires of our hearts for two brand new BMW Job well done Sukus.
From Pastor Ron & Elka Williams”
ERIC GOODMAN
Nov 21, 2025
Rating:
“Outstanding Experience with Crystal Pham @ Gwinnett Place BMW!
I recently purchased a BMW 7 series from here and I have to say, the experience was fantastic from start to finish, largely thanks to Crystal. She was an absolute pleasure to work with. Unlike previous dealership experiences where I’ve felt pressured, she was genuinely helpful, transparent, and patient. She took the time to listen to exactly what I needed in a vehicle and never tried to upsell me on something I didn't want or need.
Crystal knew everything about the car I was interested in and answered all my questions clearly and thoroughly.
The entire process felt relaxed and collaborative. I felt comfortable asking her questions and making my own decisions without feeling rushed.
Even after the sale was complete, Crystal spent extra time showing me how to set up the car's tech features and made sure I drove off the lot feeling confident and excited about my new car.
She even called today to check to see if my wife’s enjoying the car!
If you’re in the market for a new vehicle, I highly recommend visiting Gwinnett Place BMW and asking specifically for Crystal Pham. She’s are a true professional!
Thank you, Crystal, for a five-star car-buying experience!
— Eric”
Matthew Weidner
Nov 12, 2025
Rating:
“This was my first experience at a BMW dealer.
I found a car online that peaked my interest. I submitted a request it see if the car was still available and was linked with Client Advisor Tony Malouf.
From the very first interaction to signing on the dotted line I couldn't have asked for a more knowledgeable and personable Advisor. We drove up from the south side on a Saturday (VERY busy day) so we spent quite some time with Tony waiting for our turn in queue. What a genuine pleasure it was conversing with him. He even gave us a fantastic restaurant recommendation that we hit on our way back home
If you're in the market for a new vehicle I can't recommend Tony Malouf enough.
Thanks again Tony we LOVE our I4! I'll see you next time.”