
Google Customer Reviews
Joanne Wathen
Dec 10, 2024
Rating:
“Everything is good while they are taking your money, but not so good when they have to give some of it back. I bought a car with the extended warranty and the understanding that if I sold the car I would be refunded the balance on the warranty contract. Good luck with that! I have been trying to get a refund on the contract since March, I have emailed the required documentation at least twice and their finance manager, Omar, promised to call me back but never did. I have tried to call twice this morning and waited on hold for over 10 minutes each time. There are lots of other car dealerships to choose from, no need to pick this one.”
Jessica P
Nov 2, 2024
Rating:
“This place is absolutely amazing! My daughter is in the military. She was coming home from deployment. She had very specific instructions to find her a car that she would love forever. Kyle and Bay Luxury Auto went beyond our expectations. Kyle and Omar are the BEST!”
Shannon Rosano
Apr 15, 2024
Rating:
“My husband and I recently bought a car with Bay Luxury Autos and it was a great experience. Theo greeted us right away and asked us what we were looking for in a car. We had done plenty of research on cars before searching and were set on the parameters around our budget and what type of vehicle we were looking for. Theo understood completely and never once tried to hassle us or push us beyond our said parameters. He worked well with us to look at the cars within our budget and best for our needs. Omar was so helpful and friendly as well. Omar did everything in his power to advocate for us with the bank and to get us our desired wants and needs. Everyone at the dealership was so friendly and helpful. I felt comfortable the entire time that we were working with honest and respectful auto salespeople. I highly recommend this car dealership for any car needs. We will be back and will recommend to friends and family for future needs.”
Krystal-Gail Marsh
Apr 8, 2024
Rating:
“We bought a Tesla model X from this dealer and our experience was very easy and quick. Everyone was respectful and patient as we navigated the process. They explained everything and went the extra mile to ensure we were okay with our purchase. It was such a great experience! David, Theo, Kyle & John- we appreciate you! Thank you 🙏🏽”
Rob Reedy
Nov 14, 2016
Rating:
“I worked with Billy - I knew exactly what car I wanted and I also had a similar car through another dealer. Billy was able to get the same apr and terms and also work with me to the the Porsche Carrera 4S at a fair price. I actually had an amazing experience unlike my past experiences at dealerships. I will be checking with Billy next time I am in the market.”