
Google Customer Reviews
gary Sears
Dec 22, 2025
Rating:
“I've been dealing with wimberly ford since two thousand thirteen, they have always treated me as their number one. Customer always friendly, always upfront and always deliver on their promises.
It's a great dealership, and I will continue to be their customer.
No.”
Jerry Alexander
Nov 4, 2025
Rating:
“Great place to purchase a vehicle. If they don't have what you want just explain what you're looking for and they will find it for you. Highly recommend our salesperson Kevin Borton.”
Renee OShea
Oct 26, 2025
Rating:
“I typically hate the car-buying process, but our salesperson Adam was wonderful! Extremely patient, and we actually left without making a decision and he didn't bat an eye. We called him two days later with our decision and he had our Bronco ready for us when we got there. We were dreading the financing end of things, but the finance manager could not have been nicer, and no high pressure for add-on warranties or products. Simply the best experience ever buying a car!!!!”
Douglas White
Aug 25, 2025
Rating:
“6-19-2025 - Thank You Mr. Wimberly for reaching out today - I find it simply amazing that in 2018 while I was being fleeced in your Service Garage Debacle, nobody with the last name of Wimberly would even come talk to me - yet 7 years later, with a simple 1 Star Google review, I magically get telephone time with the concerned owner.
1 or the other happened here:
Either the entire Wimberly family has deaf ears, OR the service manager did a fantastic job of shielding the owners about the service debacles that were happening in their very own shop. Which is it?
Joe Jilik State Farm, screwed me out of the towing bill, the day I rescued my F150 from your shop - they got a 1 Star Google review as well. I’m not just picking on Ford.
Caveat Emptor - see carcomplaints.com for the gory details. Now I understand why locals say there’s no such thing as a Ford dealer in southwest lower Michigan. North or South, Wimberly’s the best legalized wallet thinning agent, by fountain pen, in Michigan. Never do business in Michigan.
6-19-2025 - reposted from car complaints.com Original post 3-15-2018
Mid to late March this truck started running a little rough, so I took this truck to C.Wimberly Ford for a simple tune up. This thing has been babied since the day I took delivery.
A couple of hours after we dropped it off, the service manager calls and tells me there is a huge problem with the valve train, and he recommends a new engine to the tune of $11,000. My instructions were "Rebuild the top end" since they found what I was lead to believe was a "part gone bad". They instantly complained that parts were not readily available and this would take 10-14 days and that was considered a generous time and parts estimate of $8000.
So we waited, and waited. No word from anyone when this repair would be finished. Enough is enough! After calling around - I managed to find a reputable custom shop with some open rack time, that would take over where C.Wimberly Ford's Epic Fail left off. 5-3-2018 After eating $1800 worth of parts they had ordered for this science project, I had my truck hauled out of the C.Wimberly Ford dealership. I did discover they had left my valve cover off the entire time it was sitting outside (6 weeks) waiting for parts that were never going to show up anyway. This is the action of either a "Novice" mechanic, unworthy of the position, or a service manager with a pout on. I was a journeyman mill mechanic 30 years, this type of action looks more like sabotage to me.
Since sales are in the commode - Fords new corporate mandate - "Anyone on our property, who isn't spending $50,000 on a new vehicle, will spend $10,000 in our garage"! The service manager only became nice, when I pulled out my Midland video recorder, and communicated I wanted all my parts "undamaged". So look for an update here in the near future about this vehicle once I find out what's really wrong with it, and have it corrected - and I'll even reveal the shop I took it to.
You asked me “why the 1 Star review”? Combining the facts, with the issues, it’s because Wimberly Ford went so far outta the way to Earn That 1 Star Review”
Paula Wimberley
Aug 9, 2025
Rating:
“Best customer service!! Maxwell Wimberley is a no nonsense salesman, I would recommend him to anyone! Love my new ride!”