Island Kia

“I drove 2 hours to buy a Mazda CX-5 here because they had the specific car I wanted. While I love the vehicle, the purchasing process was a nightmare of manipulation and high-pressure tactics. Here is what you need to watch out for: 1. The "Ghost" Staff: The people I spoke to on the phone didn't exist. I was told I could finance through Mazda, which was a lie to get me in the door. 2. Unauthorized Actions: They ran my credit score and called my insurance company before I arrived, even though I specifically told them ill handle the insurance and to check my credit score wait till i arrive the other day. 3. The Rate Trap: despite my high down payment and excellent credit (750+), they tried to force me into a 12% interest rate, claiming it was the "best" three banks could do. 4. Tied Selling: The Finance Manager gave me an ultimatum: take the 12% rate, OR buy the expensive extended warranty to get a 9% rate. This is a predatory tactic. 5. The Truth: I took the car and refinanced with my own credit union immediately. I got approved for 6%—proving that Island Kia was holding points to make extra profit off me. If you find a car you like here, bring your own financing and do not let them rush you. They hide their fees in your interest rate.”

“I recently leased a 2026 Kia Sportage EX from Island Kia, and I couldn't be happier with the experience. This is my second time working with this dealership—I traded in my 2019 Sportage that I also purchased here—and once again, they exceeded my expectations. Highlights of my 10/10 experience: Exceptional Staff: A huge thank you to Brandon and Steven. They were incredibly knowledgeable and helpful, providing expert guidance without a hint of pushy sales tactics. It felt like a true partnership rather than a high-pressure transaction. Fair Trade-In Value: They gave me a very fair market value for my 2019 trade-in, making the transition to the new lease simple and financially sound. Feature Walkthrough: The tech has changed a lot since 2019! They took the time to set up and review several new features I didn't even know existed, ensuring I was comfortable before driving off the lot. Stress-Free Logistics: They handled the insurance and registration setup entirely, making what is usually a headache a completely stress-free process. Transparency & Value: There were absolutely no hidden fees or "fine print" surprises. The lease price and down payment were highly competitive for the current market. Overall, this was an A+ experience. If you are looking for a transparent, professional, and friendly dealership, I highly recommend Island Kia. I look forward to leasing with them again in the future!”

“wanted to take a moment to recognize the outstanding service from Ahela Awad, she provided during my wife recent purchase. From the moment I walked in, your professionalism, knowledge, and attention to detail made all the difference in my experience. Ahela Awad took the time to truly understand her needs and provided personalized recommendations that were spot-on. Your enthusiasm and passion for the products you represent were evident, and it made me feel confident in my decision. It's not every day that you encounter a salesperson who combines expertise with such a genuine, customer-first attitude. Not only did you make the whole process smooth and enjoyable, but you also went above and beyond to answer my questions and ensure I was completely satisfied. Because of you, I left the store feeling valued, informed, and excited about my purchase. I sincerely appreciate your efforts and will certainly recommend you to anyone looking for excellent service. Thank you again for making our shopping experience a memorable one!”

“I recently worked with Steve at Island Kia to lease my new car, and I couldn't be happier. He was incredibly easy to talk to and made the whole process feel seamless. His responses were really fast, and most importantly, there was zero pressure to make a decision. Highly recommend!”

“I had an amazing experience at Island Kia thanks to Ahela. From the moment I walked in, she was professional, patient, and genuinely cared about helping me find the right car. She took the time to explain everything clearly, answered all of my questions, and never made me feel pressured. The entire process was smooth and stress-free because of her. Ahela went above and beyond to make sure I was comfortable and happy with my purchase. I highly recommend asking for her if you’re looking for a great sales rep at Island Kia!”