Alpine Nissan of Denver

“I was at this location on Saturday 10/25/25. I pulled in at 930am (after finding out my oil package was no longer valid since I was about 50miles past) I agreed to pay for an oil change and also asked if they could balance/rotate my tires. At that time is when they “logged” me in which was 949am. I was told it would be about an hour and a half. 1209pm rolls around and I’m told my car is ready for pickup. I get my paperwork and as I’m getting into my car I notice my tires are not rotated, I walk back in and asked to confirm the tires were not rotated. Allie asks if I can pull my car back in and I waited in the lobby for about 10more minutes. She pulls it back around and says “they only rotated 2 tires and failed to tell her” I was really confused by that statement since I was under the impression that a rotation of tires meant ALL 4. After the explanation of why only 2 were rotated, she offers a refund on that and I go on my way leaving about 1230pm. I drive straight home. Later that evening we are leaving the house and my husband asks “what happened to your car “ puzzled I look at him and he points to my bumper. In the almost 3hrs of being at the dealership, they also managed to wreck my car and NOT say a word. I’ve called Alpine today , Allie called back and asked what was wrong after having to leave a VM on their general line because the service managers voicemail is full. I have waited now an additional 4hrs for a callback after they said they would check their cameras and requested i send pictures. This whole experience has been a nightmare. It’s very disturbing that someone could damage your property and let you drive away hoping you wouldnt notice!”

“David Bohn, has been helping us get our Xterra fixed. He has been absolutely amazing to work with. He has been understanding of our problems, he has kept excellent communication with us. He is professional and an just all around pleasant person to talk to. My first time working with Alpine Nissan but will definitely be back. Thank you David!”

“I recently leased a car from here. Giovanni was my salesman and he was incredible. I test drove cars at 4 other locations and Giovanni was by far the BEST. He was extremely knowledgeable about the car I was interested in and knew the answer to every question I asked. He was very kind and not pushy. He made himself accessible and responded quickly to calls and texts. He made the car buying experience very pleasant and I would buy a car again from Alpine Nissan and Giovanni in (3 years) when my lease is up. Jose in financing was great also.”

“I had the pleasure of working with a phenomenal salesman by the name of Ryan! Sweetest car salesman I have ever had the pleasure of working with. He not only explains the vehicles and there features but makes sure you fully understand your vehicle before you leave the car lot. Have you ever been just hassled by a car salesman, well that is nothing like Ryan. He is patient and not pushy he honestly just wants the best for his customers. I purchased not 1 but 2 vehicles from him and his team (I’ll get to them next). Personally I had the most frustrating experience with my old vehicle and coming to Alpine was the best decision to make because not only was this the most relaxing car buying experience but it was the most fun and enjoyable. I don’t think I have ever had such a great experience! Thank You Ryan! As for the finance team Katelyn and Jose are top tier when it comes to getting a car. They made the money and the payments and just the whole experience easy and quite enjoyable. If you ever get the opportunity to work with the Alpine team I promise you will not regret it. Thank you so much Alpine!”

“Salesman Joe was great! Finance guy was great! In and out faster than my previous car purchases. Good rebates! Good price! Lower payment than what I was thinking. Great offer on my trade. Will be back you maintenance and future purchases. Great overall on everything.”