
Google Customer Reviews
April Allison
Jan 3, 2026
Rating:
“The best car buying experience I’ve ever had. I went to test drive 2 days before the New Year and purchased on New Year’s Eve. I was impressed by how polite and friendly the staff was considering how busy they were. Andrea went out of her way to work around my schedule to make sure I was taken care of. She listened to what I wanted and I never felt pressured. It was a refreshing experience!”
Aaron Kirkman
Dec 12, 2025
Rating:
“The overall buying experience was like any other car buying experience. We took the car without them cleaning it as they were closing, which was fine, as the sales guy said we could pick it up and have it cleaned later.
What makes me give them 1 star is they did a poor job of cleaning the car after they "detailed" the car for final delivery. The area under the hood was still dusty, they left all the leaves that were trapped between the door and hood area, and they did a poor job cleaning the interior. I could go back, but why bother when they couldn't even do it right the first time? Would not recommend.”
Steve H
Nov 29, 2025
Rating:
“I recently purchased a vehicle from Park Place Volvo in Dallas, and I couldn't be more pleased with the entire experience. From start to finish, the process was incredibly smooth and completely hassle-free--a true rarity in car buying.
Our salesman, Anthony Cervantes was outstanding. He was highly attentive, demonstrating genuine knowledge about the vehicle we were interested in the 2025 Volvo XC90. What truly set him apart was his communication; he kept us informed at every single stage of the buying process, ensuring there were zero surprises- including test driving the vehicle for several days and make sure the vehicle fits in our garage.
The transaction itself was efficient, but the biggest highlight was the seamless delivery of the new vehicle directly to my workplace. This level of flexibility meant I didn't have to take time off or adjust my demanding work schedule, which was a huge convenience and a testament to Park Place Volvo commitment to customer service.
If you are looking for a car dealership that prioritizes the customer experience, provides excellent service, and handles transactions with efficiency and care, I highly recommend asking for Anthony at Park Place Volvo (Dallas). Five stars all around- including Aaron the district/branch manager.”
sandhya rajput
Nov 13, 2025
Rating:
“Experienced a wonderful and no pressure sales experience with Diana and Aaron at Park Place Volvo. Diana went above and beyond to make the sale experience straightforward and seamless and helped me get a very fair price for the purchase. This was very refreshing compared to the sales tactics and gimmicks that I had experienced at other dealerships. The team at Park Place is very professional, courteous, and knowledgeable. Highly recommend this dealership.”
Cesia Rascon
Aug 5, 2025
Rating:
“Ask for Jim!
I had the BEST car buying experience thanks to Jim at Park Place Volvo. I was shopping from out of state and naturally skeptical, but Jim made the entire process smooth, transparent, and EASY. He was patient with all of my (many) questions, arranged delivery to my door, and made sure I felt confident every step of the way.
He even stayed in touch after the sale to make sure everything went smoothly. The level of service was unmatched — no pressure, no surprises, just honesty and kindness.
I’m absolutely in love with my Volvo XC40. It was a meaningful purchase for me and Jim made the process seamless. Thank you!!”