AutoNation Honda Ohare

“Ali and Hassan are absolutely fantastic! I practically did the “drive-thru” at this dealership. It only took 30 minutes to run my credit application, and just like magic, the keys to my new car were in my hand. Thank you for the incredible customer service! Buying a new car is NOT a hassle when you’re working with true professionals. I will absolutely be recommending this team to all my friends and family. You guys are great!”

“We had an excellent experience at Honda from start to finish. Our salesperson Basil, was knowledgeable, patient, and genuinely listened to our needs without making us feel pressured. They took the time to answer all of our questions, explain our options clearly, and made sure we were comfortable with every step of the process. The Finance Officer Hassan, was equally outstanding—friendly, professional, and transparent throughout the financing process. They explained everything thoroughly, ensured we understood all the details, and worked hard to make the experience smooth and stress-free. Both of them provided exceptional customer service and made us feel valued and respected. Their kindness, professionalism, and willingness to listen truly made a difference. We highly recommend this dealership and appreciate the outstanding service we received. Thank you for making our car-buying experience such a positive one!”

“Before making the nearly one-hour drive to this dealership, I called to confirm that the BMW I was interested in was still available. I was specifically told that the vehicle was available, which is the only reason I made the trip. When I arrived, there was already a sign on the vehicle stating that it had been sold. I immediately called the salesperson I had spoken with, and he called me back a few minutes later. However, he told me that he did not know the vehicle had been sold. At the end of the day, this information should have been verified before I was told the car was available and before I spent almost an hour driving to the dealership. While I understand mistakes can happen, confirming inventory accuracy is a basic part of customer service and would have saved me a significant amount of time and frustration.”

“My Car broke down last week and I was really worried due to the screeching sound on my rear wheel. Good thing Honda has Roadside assistance and I got my Pilot towed for free and took it to the nearest Honda dealership which is in O’Hare. I was greeted by one of the mechanic and even though they were already close (ai came 6:30pm) he made sure that my car will be taken care if. He took my car inside and I went home. Early the next day, I tried to call for an update and Sir Manny (Manuel Diaz) and he was very polite and assuring that they are going to fix my car. Also they did a preventive maintenance, changed the oil and do alignment. Overall, expenrience was 100 out of 10! When I got to the dealership, the place is so clean with complimentary coffee and snaks. All staff greets you with a smile. I told them that from now on, I will be going to Honda O’Hare for all my car needs. Thanl you sir Manny and to the mechanic in charge of my car. Honda O’Hare is truly bleased having you! God bless and see you again! 🙏”

“I purchased a used vehicle in great condition except we didn’t notice the tail light was out at the time of purchase since it was day time. When I called back to mention it, right away they ordered the part and fixed it. Sammy did great business and exceptional customer service. Thank you Sammy and Auto nation!”