Jarrett-gordon Ford Inc (Davenport FL)

“I rarely ever post a negative review but this has to be shared. I brought my 2021 ford explorer suv into Jarrett Gordon 3 years ago for new tires. Only purchasing 2 new Firelli wanting to purchase the other 2 following month because of cost. they put on 2 wrong tires! I drove home after it took them 4-5 hours putting them on and clearly the car was strutting along. Brought it back the next morning and the service manager tried to tell me they were the right tires. I politely said no they aren’t and had a ride back and said call me when you see. Service manager called me a couple hours later apologizing advising they were the wrong tires! He then offered and gave me the other 2 new tires for free, so now I had all 4 brand new tires with a warranty he said. I stopped going there over the past 3 years and decided to give them another shot yesterday. Now bringing same suv in with same tires they put on the tech couldn’t find information on the new tires, tires had leaks among other issues and he asked if I was sure I got 4 brand new tires. Tried to tell me I should trade in my 2021 suv from the ridiculous 8k quote they gave me for brakes (which they put on 3 years ago and pads are covered) rotors among a couple leaks. To say highly dissatisfied is an understatement. Stay away!”

“Max, Max, Max! That’s the only name you need to remember. Before I even stepped foot in the dealership, I spent a lot of time researching Mach-E models and found several at Jarrett-Gordon Ford in Davenport. While reading Google reviews, one name kept coming up over and over again: Max. After seeing so many people recommend him, I knew I wanted to work with him. As luck would have it, Max was the first person to greet us when my wife and I arrived. From the moment we met him, it felt like we were talking to an old friend instead of a salesperson. He is incredibly knowledgeable about the vehicles on the lot, genuinely listens to what you’re looking for, and works for you, not just to make a sale. What impressed me most was his honesty. Every question I had was answered directly—no pressure, no games, no nonsense. I trusted him throughout the entire process, and he delivered. He got us into the exact Mach-E we wanted at a price we were happy with. We also had the pleasure of working with Sales Manager David (“Papi”). He took the time to engage with us, made us feel comfortable, and worked alongside Max to make the deal happen. It’s easy to see why this dealership has such a great reputation. Finally, we met with Gary in finance. He was calm, professional, and a straight shooter. There was absolutely no pressure to buy extras or make decisions we weren’t comfortable with. He worked with David to secure terms that fit our budget, and the entire finance process was smooth and stress-free. This is my fourth Ford and the fourth different Ford dealership I’ve purchased from. The previous three never earned a Google review. Jarrett-Gordon Ford did. The team here has earned my business for years to come. If you’ve made it this far into my review, you should probably already be grabbing your keys to head down there. Just remember one thing: Ask for Max. You won’t regret it.”

“I had the pleasure of working with Xavier this past Saturday, May 15th, 2026. He was extremely helpful in my purchase of a 2023 Ford Explorer. Answering all of my questions whether by text or in person. Paperwork was ready upon my arrival as all of the arrangements were made over the phone. Super easy and pleasant car buying experience”

“We had an exceptional experience working with Carlos Rivera at the Jarret Gordon Ford Dealership in Haines City, FL. From the very beginning, Carlos took the time to understand our specific needs and carefully walked us through vehicle options that truly fit what we were looking for. He was extremely knowledgeable about the features of each vehicle, clearly explaining technology, safety options, and performance details, which made us feel confident in our decision. Carlos was always available, responsive, and never made us feel rushed. He went above and beyond to locate the right vehicle with the exact features we needed, showing genuine dedication and attention to detail. What truly set him apart was his outstanding negotiating skills—he worked diligently on our behalf and was fully transparent throughout the process, ultimately securing us the best possible price. Carlos made the entire experience smooth, stress-free, and even enjoyable. If you’re looking for a professional, knowledgeable, and customer-focused Ford representative who will truly advocate for you, we highly recommend Carlos Rivera.”

“Hands-down, this was one of our best Car buying experiences!! Max our salesman made everything super easy and got me pre approved before I made the trip there. We live 2 hours away and he sent me videos and pictures of the car we were looking at for our daughter’s first vehicle. Not Only did we wind up buying that car but while we were there, my husband also picked out the new Maverick and Max took care of everything! We felt right at home and will definitely go back in the future for our next vehicles!”