
Google Customer Reviews
Jennifer Penton
Sep 3, 2026
Rating:
“Came to IRA because I had a terrible experience at Sharon Lexus. I was met my friendly and professional salesman, Olti. He helped me get into my first Lexus. He and James were extremely nice and got the deal I wanted done quickly. The follow up process with Accounting was also smooth. Very happy with my experience here.”
Cecilia Fagan
Jul 13, 2026
Rating:
“I purchased a 2026 RX 350 on 7/09/26. I had a wonderful experience with Ed Cho. He was friendly, professional and knowledgeable and very helpful explaining the different models
Ed was such a pleasure to work with and put absolutely no pressure on me on which model to purchase. Overall, I highly recommend Ed Cho on his professionalism, knowledge and his easy going personality. Ira Lexus should be proud of Ed along with the Finance office, Gabe. 5 stars here”
Brian Cohan
Jun 27, 2026
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“It took me less than 24 hours from first contact with Richard, confirmation of details about the car, scheduling my appointment to test drive, arriving and being greeted and taken care of by Jack and finally financing with Denise. Everyone was friendly. Zero heavy sales pitch. Listening to me closely. First class all the way. And Jack will be delivering my car to me (2.5 hours away) in just a couple days. I recommend IRA Lexus of Danvers without any hesitation. Thank you everyone !!!!”
Jeffrey Carter
Jun 8, 2026
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“I was in Ira Lexus last month to get a transmission flush and diagnose a highway speed vibration. The tech determined that I had a few defective tires. Ryan “Remi” Garcia was my service advisor and took the time to describe what was going on.
I went back to the shop that sold me the tires and got 4 new tires. Unfortunately I had the same vibrations even after a high speed balance. I went back to Ira Lexus and saw Remi. He remembered me from the month prior and listened to my issue. We agreed that another Road Force Balance was needed to determine if we have a rim/tire issue or something else.
Remi came out to the lounge several times to update me. I’m someone who loves data and info. He picked up on that immediately and was phenomenal with the communication. Turned out the road force machine solved my issue. I met the tech, who was a great person and very knowledgeable. I felt like I was in good hands every step of the way. I also want to give a hat tip to “Tommy” the valet man. He amazing and such a please to chat with.
Thank you IRA Lexus for delivering the best possible service at a fair price. ❤️ 🚗”
Nicole Vera
Apr 1, 2026
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“I just wanted to take a moment to share how great my experience was with Ira Lexus Danvers Ma. From start to finish, everything felt smooth, professional, and genuinely welcoming.
A special thank you to my leasing consultant Ed Cho for going above and beyond. He was knowledgeable, patient, and truly made the process stress-free. I never felt pressured, and he took the time to make sure I understood all my options and felt confident in my decision.
It’s not every day you come across service that feels this thoughtful and attentive. I really appreciate the care and effort that went into making this such a positive experience.
I’ll definitely be recommending your dealership to others!”