Volkswagen Danbury

“Very kind and knowledgeable staff. Jerry was precise in his explanation of issue with my vehicle. Car seems to be fixed .only time will tell. But entire staff was courteous Would highly recommend Danbury vw to my friends”

“Has a 745am appointment at Volkswagen for my Tiguan. Was greeted at door and my car was taken right away. Waiting room was pleasant and clean. Free water and coffee. Was in and out after an hour and 15 minutes. Car was clean. Great experience. Thanks VW”

“I love going to Danbury VW for my servicing needs. Their communication is clear and keep you informed every step of the way. They go the extra mile when needed to assist in anyway available. They make the anxious experience easy by making me feel at ease.”

“We brought our aging 2009 EOS to Danbury VW for an overall health check-up. They provided us with a comprehensive and detailed assessment of repairs we should make for safety reasons as well as others we need to consider if we want to keep the car for the long term. This was very helpful. What is neat is that they sent us a video with the service tech walking around under the car pointing out the various issues. Everyone in the Service Dept. was friendly, efficient and professional. Their prices might be a little higher than at an independent shop, but we know from past experience that no one knows how to make a complicated repair better than trained VW technicians. Stephen B.”

“I recently, had my vehicle serviced at Volkswagen of Danbury. From the ever so pleasant Service Secretary, Diane, to the end, signing my finished paperwork, this was an excellent experience. Such clear communication through the appointment An option was provided to opt in for texts and videos. This was interesting so, I did so. I even received a quick video that was sent to me of my service technician reviewing my vehicle. Eric, the Service Advisor, was extremely professional, friendly, and fun to communicate with. I knew I needed tires going in and he provided me three separate quotes/options for having them replaced. If you are reading these reviews and you are in the market to purchase a VW, look no more. I understand the importance of continuing the relationship after the sale. We all want to know we will be taken care of for the duration of our ownership. You can be sure you will have that experience here. Thank you Eric and your team for your excellent service! See you soon, but hopefully not "too soon"! Jenn”