Danbury Auto Group Inc

“Excellent Experience at Danbury Auto Group Bought a Tesla Model 3 Long Range from Brandon and the team at Danbury Auto Group. They went above and beyond by installing all new OEM Tesla tires and replacing the brakes without me even asking — just because it was the right thing to do. The car feels rock solid and is just as good as similar ones I saw on Tesla’s used car website, but $5k cheaper. Extremely happy with the purchase and the honest service. Highly recommend!”

“Jessica was very kind and helpful throughout the entire process. I got a super cute EV for such a low price. Totally worth it.”

“Dealing with the Sales Manager Brandon was an absolute joke. He held onto our $500 deposit for over 9 days, ignoring repeated, explicit requests for a refund receipt. It wasn't until he was completely cornered that the excuses started flying. Claimed his grandmother passed yesterday, but it was over a week since the deposit should have been returned. It is unacceptable for a manager to ignore a customer and hold their money hostage because he's upset a deal fell through. Shady, unprofessional, and incredibly disrespectful. On the phone he of course resorted to screeching obscenities rather than owning up to the issue. Do not trust Brandon or Danbury Auto Group with your money. I hope the DMV audits this place for all customer deposits. Will be reporting via K-35 today due to this shady behavior.”

“I purchased a 2021 Toyota Corolla from them and they were incredibly helpful throughout the entire process! Their salesman Ernesto walked me through any questions I had on the vehicle and they were open to negotiating the price until we were somewhere comfortable that I felt I was getting a good deal for a good car. And as part of the purchase of the car, anything I noticed about the car that would effect me purchasing they would cover within reason if I decided to purchase it and I noticed some rust damage and scratches on one of the doors which they offered to detail for me for free after the purchase. I will definitely be going back to them for future car purchases and to add to how generous they were, my wife brought her car when we went to pickup the Toyota and it had a ton of sap damage on the top and sides from being parked under a maple tree near our home for too long and they got all of that cleaned up for free just to help us out and the guy who cleaned it for us gave us some solution for free to do it ourselves at home if it ever becomes an issue again. (That sap had been dried on her car for over a year so it was not easy to get off either) Truly an incredible experience and I'd recommend them to everyone!”

“My grandpa purchased a Hyundai Elantra 2012 red we paid cash for it last Saturday . And the car won’t even turn on . If we put a year or warranty it was like $1,000 more I believe. We paid almost $9,000. I understand that we signed the paper that we are responsible but come on if you were aware which I’m sure the deal ship was why did you fix the starter ? We had to leave the car at his job been sitting there for the past two days is ridiculous. NEVER purchased a car here with our warranty. Horrible! Wish I can just get my money back or at least some help”