Fox Valley Volkswagen Crystal Lake

“I had an outstanding experience working with Andrew when purchasing my VW Atlas. From the very beginning, he took the time to truly listen to what I was looking for in a vehicle. I had specific needs for a reliable, comfortable family SUV that fit within my budget, and Andrew respected both of those priorities throughout the entire process. What really stood out was how patient, helpful, and genuinely friendly he was. At no point did I feel pressured, rushed, or oversold — which has unfortunately been my experience at other dealerships. Instead, Andrew focused on educating me, answering my questions thoroughly, and making sure I felt confident in every decision. He guided me through the different Atlas options, features, and pricing in a way that made everything clear and straightforward. Because of his approach, the entire buying process felt smooth and stress-free. Thanks to Andrew, I drove away in the perfect family vehicle for us. I highly recommend working with him if you want someone who truly cares about finding the right fit rather than just making a sale. He made what can often be a stressful experience an extremely positive one.”

“I had a great experience working with sales associate Andrew! I recently purchased a 2017 Nissan Pathfinder Platinum, and as a 19-year-old buying my first car, I was pretty nervous about the whole process. Andrew made everything simple and easy to understand and took the time to answer all of my questions. The service was excellent, and I really appreciated how helpful and professional he was. I’m very happy with my purchase and would definitely come back in the future when I’m ready for another vehicle. Thank you, Andrew!”

“I had an outstanding experience at Fox Valley Auto Group in Crystal Lake. The team made the entire process smooth, transparent, and stress-free. I especially want to compliment Andrew, who went above and beyond at every step. Andrew took the time to answer all my questions, walked me through every detail, and made sure I felt confident in my decision. His professionalism and friendly approach truly set him apart. If you’re looking for a dealership that treats you with respect and works hard to earn your business, I highly recommend Fox Valley Auto Group. Best car buying experience I have ever had.”

“I bought my VW ID. Buzz here a few months ago, and I’m still obsessed with it—three months in with zero regrets. I absolutely love this car. Being fully electric makes it incredibly fun to drive: it’s quick, smooth, and so quiet. And honestly, I don’t miss gas stations at all. Plugging in at home is a total game changer. Jeremy Eckles made the whole buying experience just as great as the car itself. He was friendly, easy to work with, super knowledgeable, and never pushy. He answered every question and made the process feel simple and stress-free. If you're considering a VW—especially an ID. Buzz—I can’t recommend Jeremy and this dealership enough. Great experience from start to finish!”

“I had an amazing experience with the team here at Fox Valley VW. I purchased a new 2025 Atlas Peak Edition. With the family growing and the kids getting bigger, we were in need of a larger vehicle. We expected to purchase a used vehicle eventually as I’ve had challenged credit and have had difficulty with new car purchases. However these guys were awesome and made it possible to acquire a brand new Atlas! I’d like to give a special thanks to the sales rep we worked with Ram! As well as the finance managers Alex & Joe. These guys were great from the moment we stepped in we were welcomed and embraced into their dealership and treated with the utmost care. Throughout the process they remained informative and genuinely invested in helping us acquire not only the vehicle that fit our needs perfectly, but also a vehicle that we are thrilled to have. Everything from the color/exterior details to the spacious and luxurious interior has my family thrilled. We’re proud to be the first owners of this vehicle and become a part of the FoxValley AG family! Thanks guys!”