Audi Fletcher Jones

“My recent visit to Audi Fletcher Jones was nothing short of outstanding. From start to finish, my service advisor, David Derebenskiy, delivered a level of communication and professionalism that truly exceeded my expectations. David kept me informed at every stage of the repair process—his updates were timely, clear, and genuinely reassuring. Even when the necessary part went on back order, he remained proactive, ensuring I always knew exactly where things stood. I was provided a complimentary 2025 Audi loaner, which made the entire experience seamless and convenient. When my vehicle was ready for pickup, there was absolutely no wait. My car was returned spotless—looking as though it had received a full detail—which was a thoughtful touch that did not go unnoticed. Although I have purchased five vehicles from Mercedes-Benz Fletcher Jones, this was my first experience on the Audi side, and I can confidently say that the Fletcher Jones culture of exceptional customer service is consistent across the board. Having owned nearly every major luxury brand, I genuinely believe there is no better dealer experience than what Fletcher Jones delivers. Their commitment to customer satisfaction is truly second to none. I look forward to continuing my relationship with Audi Fletcher Jones and highly recommend them to anyone seeking unparalleled service and professionalism.”

“This dealership is very friendly, and the staff pays close attention to detail when it comes to service and working with customers and their budgets. In particular, Anthony Diaz from the sales department assisted me with buying a truck. He was very knowledgeable about all the different features of the truck and helped me with financing options.”

“I purchased a pre-owned vehicle from Audi Fletcher Jones. The overall experience was top notch. My sales person was Lainey Croghan who was terrific. The process was easy and pretty quick. We had a few phone calls, text messages and emails prior to my arrival. Once we arrived, we test drove the vehicle and liked it. So we moved forward with the purchase. Everything was exactly as she communicated in advance -- no curve balls or funny business. Lainey helped make the experience better wit her friendly approach and great communication skills.”

“It’s truly hard to find a dealership that doesn’t do mark ups on their vehicles for unnecessary items, but this is it! From the initial call to the drive off the lot the staff at this dealership was beyond professional and willing to help at every turn. Their enthusiasm for helping customers is unmatched and unseen in today’s new car market. Matthew and Eric were beyond helpful in locating the exact car we need at a price no one could compete within 500 miles. From initial phone call and traveling from San Diego and back total time was 5 hours. If you need a car this is the place!”

“My wife and I were recently interested in purchasing a used vehicle that Fletcher Jones Audi had available. Our salesman was Faisal Behroz. He went above and beyond to assist us with the purchase. Finance was also great and while some feel they can be pushy re: warranty contracts, which are not inexpensive these days with all of the electronics involved, we felt it was worth it to help protect an expensive asset. Everything was transparently discussed and negotiated where appropriate. We are extremely pleased with Fletcher Jones Audi and would consider purchasing our next vehicle from them before any other dealer.”