Coon Rapids Chrysler Dodge Jeep Ram

“My Jeeps service issues resolved! Dustin and Ethan were both friendly and communicative. Love how sparkly she is in the sun!! Thanks for making her shine!!”

“Hands down the most positive buying experience I've had at any dealer. My man Ty Williams went above and beyond to get me into my 2025 ram. I will definitely be going back when it's time to trade up.”

“Excellent customer service! Appointments always take a little longer than expected for oil changes. But the tech does a great job! I love they let me bring my own oil and filter! They are always friendly and polite while I am there! I have purchased 2 used vehicles from here too. Had my last car from there now for over 10 years. They do such great work, they keep my vehicle running and is not falling a part! Thanks for having such a great team!”

“I will never bring my truck back to this place. I dropped it off to have the seal on my rear window inspected due to water leaking into the cab. When I picked it up, there was glue smeared all over the window. I immediately emailed a photo, and instead of a call, that I requested, I got a text from the service rep Natasha (Tosha) saying they'd send someone out to clean it. When the tech left, without saying a word, I went out to inspect the window. It was worse. The window was completely scratched. I sent another email with photos and a text requesting a phone call. Again, no one bothered to call, just more texts telling me to bring it back in. This must be their only form of communication. I brought it in Monday morning. They gave me a rental and said they'd be in touch. I texted the following morning to ask a simple question and was told it had been sent to a body shop. Then silence. An entire week went by with zero updates. I had to text again the following Monday, nothing. Finally, after I sent another text on Tuesday, I was told I could pick it up. Not once during this entire ordeal did anyone offer an apology or take any responsibility for the damage they caused or the poor communication. I was treated like an inconvenience from start to finish. Completely unacceptable. If you value your time, your vehicle, or basic customer service, take your business somewhere else.”

“0 out of 5 stars I came back to the dealership after buying a used car just to have the key fob not work at all. While driving to the dealership to get a new key my check engine light came on. I had only had the car for 5 days. When speaking with a maintenance dep manager I was told that I would need to pay for not only the key fob repairs but also whatever the diagnostic report would come back with. Thank goodness for the sales associate having a little bit of empathy for the situation because the used care sales manager was no help and did not offer any solutions other than being able to run a free diagnostic which he claimed to be 300 bucks. I ended up returning the car for full price but this came after needing to negotiate which should not have even came to that point considering I had only have the car for 5 days. Over all a poor experience with customer service and I am now not only missing work but also out of means of transportation. After reading several reviews of poor customer service at this location I should have seen this coming. This my first ever negative review I’ve written in my life as I understand things happened and people make mistakes. But this should never happened to anyone. Ever.”