Hendrick Toyota Concord

“The service was great and my time spent waiting between being fully served was minimal. Jessica my salesperson was the best, she very professional and patient with me throughout the sales transaction, she deserves to be commended. Thanks Jess.”

“Shie Budsri and Matt Kaiser at Hendrick Toyota both provided a wonderful experience for my wife and I during our car buying experience last weekend. My wife and I purchased a used 2022 Audi Q3. Shie completely understood that we had a clear picture of what cars we wanted to look at, brought them around quickly, answered our questions, and was an absolute pleasure to chat with. Also, after he sold us the car, I had questions about the service history, which he addressed promptly (much appreciated!). A true professional. Matt helped my wife and I quickly navigate the paperwork to purchase the car. He did a great job of explaining what we were signing and the available service contact options. Matt was a pleasure to speak with as well and shared with us that he is a former Marine (many thanks again for your service!!). Overall, this was the best car-buying experience that we have had and it is thanks to the friendly professionals that are working at Hendrick Toyota. We will be back! Collins and Courtney Scheibla”

“Good new car buying experience. Jeffery was great to work with for this process and patient. I stopped by earlier in the week just to look at a 4runner for my wife. Jeffery answered my questions, shot me a quick text with his information in case I came back with my wife to test drive. He was not the typical sales person that harassed or stood over you while talking things over after the test drive when we asked for some time but would check in appropriately to see if we needed anything else. We looked at 10 different vehicles across 6 dealerships Saturday and the experience we had between the dealerships varied drastically from sales people that reached us before we could even get out of our car to no one acknowledging our existence after 15 minutes. The finance person we dealt with, "Red", was very personable and easy to talk to during the process as well. The dealerships itself was well balanced as far as the atmosphere. Professional but not formal so it made for a comfortable buying experience. We did not plan on leaving any dealership with a vehicle Saturday, but with a fair overall deal, especially for a Toyota product, that specific 4runner felt right for us after our day of research and test drives.”

“We had the most wonderful opportunity of working with Dennis Ruiz on purchasing a Toyota Grand Highlander Hybrid Max Platinum. Once we let him know what we were looking for he kept us informed on anything that became available. He was such a delight to work with in person and quick to respond in communication thru texts. He worked really hard to find what we were wanting in a vehicle and executed the task. If you’re looking to buy a Toyota look no further than Toyota of Concord NC and ask for Dennis Ruiz. He truly is a gem and will take care of you!”

“Had a great car buying experience at Hendrick Toyota. My salesman Todd Burdekin found 100% the vehicle I wanted with the options I wanted and spent quite a bit of time helping me to find the the exact right one. Then I went into finance with Anthony Arellano and the great service continued. Not only was the process painless, Anthony instantly started sending me links to forums, gear and accessories to help me customise to make my new car mine! They went well above and beyond my expectations. I think to date this is my 8th Hendrick motors purchase (give or take a car) and the experience continues to get better Thank you Todd and Anthony!”