Lou Fusz Kia

“Ricardo and the folks at Lou Fusz Kia in Columbus were terrific. I found the car I wanted online -- I don't live in Ohio -- and they were just very honest and responsive throughout. I sent a mechanic to drive and check out the car, they organized shipping and sent me all the paperwork asap. And the price was quite fair -- I continue to get email alerts when the same make/model gets listed, and I haven't seen a better one at a lower price. Even *after* the transaction was all complete and I found a small, easily fixable defect, they sent me a check to cover the repair.”

“This is my third time leasing a kia from this dealership. I love the service and kindness of the staff. I bought my new car from Tonyina. She was wonderful. This is my second time working with Zach Stokes and he is great. It was a great experience and Im so happy with my 2026 Kia Sorento! Thank you!!”

“This was my first time getting an oil change at this dealership. I may be spoiled by my usual service experience elsewhere, but this fell short in several areas. They did not wash or vacuum the car. I was told upfront that they wouldn’t wash it due to cold weather, which I appreciated, but it’s still a downgrade from what I’m used to. More concerning was the time, the oil change took over two hours. They said a multi-point inspection was completed, but no documentation was provided. At my regular dealership, I receive a clear printout showing what’s in good condition, what needs attention soon, and what requires immediate service. That transparency was missing here. The overall reception also felt lukewarm and not particularly customer-focused. On top of that, the final bill showed about $103, yet my card was charged $107, even though sales tax appeared to be included on the invoice. That discrepancy wasn’t explained. Overall, the experience didn’t justify the time or cost, and I don’t see myself returning here for service. It should also be noted I tried to call to check on my oil change several times and could never get through to a person.”

“So let me start off by saying I’m not a guy that writes reviews. I’m not getting paid to leave this review if you want a honest review look no further. I recently bought a k4 gt line from here. Mike was my salesman and I can’t say enough good things about him. They work with you and do not pressure you into anything. Very understanding people that really try to make everything work for you. They made me a deal no one else could. They offer complementary drinks, etc. I’m sure everyone there is good but Mike knocked it out of the park with my deal and he will do the same for you too. They have gained my business and I’ll influence many others to switch to here too. Thanks again Mike!”

“Bought our first brand new car today! We had an amazing experience, our sales associate Ricardo was absolutely amazing. He went above and beyond to make sure we were satisfied with every aspect of our time there!! We would definitely buy from here again!! Thanks again, Dave and Michele Fortney”