Acura of Columbus

“I had a great experience getting my vehicle at Acura of Columbus. Tristan was knowledgeable, friendly, and very accommodating throughout the entire process. She made sure everything was handled smoothly and took the time to answer my questions and show a variety of options. The service was excellent, and I really appreciated the professionalism and care. Highly recommend working with Tristan if you’re looking for a new vehicle!”

“I recently had an oil change at the service department at Acura of Columbus, and the entire experience was excellent from beginning to end. The process was smooth and efficient, and my vehicle was ready in a timely manner. Woo Lee, my service advisor, provided outstanding service. He was professional, friendly, and kept me informed throughout the visit. I also appreciated the clean and comfortable waiting area, which offered water and hot beverages. Overall, it was a very positive experience, and I look forward to returning for future service.”

“I had an absolutely outstanding experience with Woo at Acura of Columbus! From the moment I arrived, he went above and beyond to make the entire process smooth, stress-free, and efficient. Woo is the definition of professional—knowledgeable, attentive, and genuinely caring. He took the time to clearly explain what my vehicle needed, kept me updated throughout the service, and made sure there were no surprises. It’s rare to find someone who combines technical expertise with such excellent customer service, but Woo does it effortlessly. What really stood out was his communication and honesty. He made me feel confident that my vehicle was in great hands and treated me with respect every step of the way. The whole experience was seamless thanks to his attention to detail and commitment to doing things right. If you’re bringing your vehicle to Acura of Columbus, ask for Woo—you won’t be disappointed. Five stars all the way!”

“Woo provided outstanding service during my visit to Acura. He was professional, knowledgeable, and took the time to explain everything clearly. He made the entire process smooth and stress-free, and I felt confident that my vehicle was in great hands. I truly appreciate his honesty and attention to detail. Highly recommend working with Woo if you’re servicing your Acura!”

“Top Notch Service! I visited the dealership last Saturday after submitting an online search and request for a used vehicle. I wanted something reliable and dependable for my 16-year-old. Needless to say, Darryl Brooks did his thing prior to my arrival. He sent me an additional video of the vehicle that simply reinforced what was shown on the website. The Carfax report showed one owner and the price was just right. My mind was made up. I left a deposit and returned on Monday will very few tasks to complete because he and Hunter made sure everything was taken care of before we arrived to pick-up the vehicle which was detailed, filled with gas, and had a bow on top : ) I highly recommended Acura of Columbus! Update: 09/28/25 - Tomorrow will be two weeks since our purchase and guess what happened? My daughter and I are sitting at a red light with cars behind us when the car automatically goes into neutral freaking us out. Apparently, this happened last Sunday but my daughter was still ecstatic from having her own vehicle that she didn’t tell me. Needless to say, I have contacted the dealership and I’m hoping this issue gets resolved. Stay tuned…”