
Google Customer Reviews
Patrick Wynn
Dec 28, 2025
Rating:
āHad a coupon for a free oil change. I took my car in with no appointment. They got me in right away. Did there 12 point check. Mentioned my rear rotors showed some wear but didn't try to aggressively sell me anything. In and out quick and easy. Will go back.ā
Shannon Young
Dec 22, 2025
Rating:
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What an AMAZING experience! I canāt say enough great things about David, the delivery driver, and Keenya, my Service Advisor. David was fantasticāsuper friendly, professional, and right on time. He made the delivery process effortless and genuinely pleasant. Keenya was absolutely outstanding! She kept me updated every step of the way, explained everything clearly, and truly went above and beyond to make sure I was taken care of. Their energy, professionalism, and dedication to customer service made this one of the best dealership experiences Iāve ever had. Huge shoutout to David and Keenya for setting the bar so high!ā
Joe Eackelbary
Nov 29, 2025
Rating:
āI thought the only way I could get this truck was if I built it on the Ford site. I was wrong, Big John found it for me. Great experience though the whole process. The whole staff was amazing. If you need a vehicle you have to go see Big John.ā
Kristy Thornsberry
Oct 20, 2025
Rating:
āI just want to say that from the beginning to the end the employees at Columbiana Ford were Fantastic!!! They were helpful in every way I needed them.to be and Devon went out of his way to make my car buying experience top notch. Thanks Devon and the crew you guys were awesome!!ā
Michelle Hazen
Sep 30, 2025
Rating:
āFrom the moment we drove onto the dealership lot to driving away with my awesome vehicle, and getting service done, these guys were great! Loved the comradery everyone has with each other and VERY military friendly. My dealership for life!ā