Chapman Ford

4.5 Google

Google Customer Reviews

Casey Roe

Dec 11, 2025

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These guys are awesome. Not only great to buy vehicles from, but their service is top notch too. The best feature is their video updates that get texted to you while your vehicle is being taken care of; whether it's just an inspection or a full-on issue. The proactive communication is nothing like I've seen in other Ford dealerships...let alone other vehicle dealerships. And they ALWAYS go to bat for you too. Last few major issues we have had, they made sure having the warranty covering them (why you ALWAYS get the extended warranty when buying a used vehicle) was taken care of too. My latest was a transmission that needs to be replaced in my 2020 F150; a $10,000 job that they're making sure Oasis is covering so I don't have to fight that fight.

Kevin Sensenig

Nov 9, 2025

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We have been bringing our car here for regular maintenance for years, and the experience has always been outstanding. The service advisors are friendly, knowledgeable, and take the time to explain what's needed without any pressure. Scheduling is easy, and our car is always ready on time. It's great to have a dealership you can trust for honest, high-quality work- I highly recommend Chapman Ford Columbia.

Loriadev Cashman

Nov 5, 2025

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My wife and I were shopping for a 2025 Ford Ranger with specific options and a set budget. After dealing with pushy salespeople at other dealerships, Chapman Ford Columbia was a breath of fresh air. The Ranger we wanted was ready when we arrived, and Alvonte, Tony, and Bedelia made the entire process easy and enjoyable. They offered more for our trade-in, handled insurance and paperwork quickly, and there was no pressure at all. Best car-buying experience we’ve ever had — we’ll definitely be back!

Kenneth Yost

Oct 29, 2025

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I traveled 3.5 hours to get the truck my wife really wanted. They were very kind and helpful in all areas. David's attitude ( our sales rep ) was very much appreciated. Highly recommend to all.

Patrick Benton

Sep 2, 2025

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Chapman Ford did irreparable damage to my aluminum wheels on my 2024 f450 limited while trying to rotate the tires then when confronted about told me it was there before and I know for a fact it wasn’t because I clean them often to keep the beautiful factory finish and they’re the only place that’s ever had the wheels off the truck all they said they could to to fix them is hit the with steel wool and detail spray which would cause even more damage to the finish and the coating on them this is far below the quality of work I would expect from ford service